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Sr Client Manager-Public Sector
Sr Client Manager-Public SectorNTT DATA • Syracuse, NY, US
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Sr Client Manager-Public Sector

Sr Client Manager-Public Sector

NTT DATA • Syracuse, NY, US
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  • [job_card.full_time]
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Senior Client Manager

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.

Position Overview

We are seeking a seasoned Senior Client Manager with over 10 years of experience and strong relationships within State and Local government sectors. The ideal candidate will possess a comprehensive understanding of Information Technology and demonstrate a proven track record in consultative selling within public entities. The primary role involves generating, qualifying, and closing new business opportunities.

In this role you will:

  • Full Cycle Sales Leadership: Own the deal from creation to close. You will drive every stage of the pursuit from identifying whitespace and shaping demand through proposal, negotiation, and close. You will lead from the front, managing internal overlays, engineering, pricing, legal, and executive resources to win strategic business.
  • New Business Development: Build and manage a high value pipeline across states, cities, counties, and higher education institutions. Develop custom account plans and execute multi-touch demand strategies to drive net new logos and expansion.
  • Executive Relationship Building: Cultivate and expand deep relationships with CIOs, CTOs, COOs, and other key decision makers. Serve as a trusted advisor and position NTT DATA as a go-to partner. Bring our executive leadership into the room when needed.
  • Opportunity Shaping: Navigate the budget cycle and legislative timelines to anticipate IT needs before RFPs drop. Influence scope and position NTT DATA early through proactive client engagement and tight collaboration with internal teams.
  • Deal Strategy and Execution: Run disciplined, predictable sales cycles. Drive internal coordination across pre-sales, pricing, delivery, and legal. Keep your pipeline current in Salesforce and engage leadership to remove blockers and accelerate close.
  • Partner and Ecosystem Alignment: Leverage strategic OEM, hyperscaler, and channel partnerships to build joint pursuit strategies. Collaborate cross-functionally with Marketing, Delivery, and Public Sector leadership to win.
  • Industry Leadership: Stay ahead of public sector technology trends, funding priorities, and policy shifts. Represent NTT DATA with credibility in client meetings, conferences, and public forums.

This Role Is Perfect For You If You:

Experience: 10+ years in consultative selling roles focused on Information Technology and public entities, with strong C-level selling and relationship-building experience.

Education: Undergraduate degree or equivalent combination of education and work experience. An MBA or graduate degree is preferred.

Skills: Advanced knowledge of the Public Entities industry, service solutions, customer decision-making processes, and sales opportunity assessment. Strong presentation, negotiation, and financial acumen.

Deep Relationships: Must have deep relationships in the state of Indiana and proven sales activities with the state.

Desired Characteristics: 10+ years of quota carrying enterprise sales experience with a track record of exceeding targets in complex IT solution sales. Demonstrated ability to run the full sales cycle end to end including prospecting, shaping, closing, and expanding. Relationships with SLED decision makers in the Illinois, Michigan and Iowa. Experience leading pursuit teams and coordinating across overlays, pre-sales, and delivery to bring large complex deals to close. Deep understanding of public sector procurement processes, funding mechanisms, and budget cycles. Strong executive presence and ability to build trust with senior stakeholders. Advanced negotiation skills, particularly in multivendor and partner heavy deal environments. Experience working with or selling services around cloud, digital transformation, managed IT, or AI-driven solutions. Salesforce discipline, orientation to detail and comfort operating in a high accountability, high autonomy environment.

Why Join Us

As a Senior Client Manager at NTT DATA, you will own and grow key public sector accounts, build strong client and partner relationships, drive pipeline, close deals, and deliver real outcomes. You will work across our full portfolio, including AI, cloud, networking, cybersecurity, and more, collaborating with a team that plays to win and supports each other.

Your Day At NTT DATA

As a Senior Client Manager, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. Your role goes beyond sales; it involves building lasting connections and identifying how our services can add real value to their business.

You will work closely with various stakeholders, including vendors and partners, to achieve the desired results. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships.

In addition to meeting quotas, you will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.

Working Conditions: This is a home office-based position, with occasional travel for company meetings. Responsibilities may require evening work in response to working with Asia and European coworkers and supporting the Global Sales Team.

Target Base Salary: $115K to $150K base plus variable bonus

NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.

Workplace type: Remote Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Apply today.

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Sr Client ManagerPublic Sector • Syracuse, NY, US

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