Product Support Engineer / Specialist

Product Support Engineer / Specialist

Job Locations

US-TX | US-KS | US-OK | US-UT

ID

2025-18561

Job Function

Service & Support

Overview

As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for over 50 years. Today, worldwide more than 6,000 employees are working on this permanent challenge, at over 70 locations on all continents.

The Bruker Nano Analytics (BNA) Division, headquartered at Bruker Nano GmbH in Berlin, Germany, develops, manufactures and markets X-ray systems and components for elemental and structural analysis on the micro- and Nano-scale. BNA's product range comprises analytical tools for electron microscopes, including energy-dispersive X-ray spectrometers (EDS), wavelength-dispersive X-ray spectrometers (WDS), electron backscatter diffraction systems (EBSD), micro-spot X-ray sources for Micro-XRF on SEM and micro computed tomography (Micro-CT) accessories, as well as mobile and bench-top micro X-ray fluorescence (Micro-XRF) and total reflection X-ray fluorescence (TXRF) spectrometers.

Location

The Product Support Engineer / Specialist is a field based position. You can live anywhere in the South / SW (TX, KS, OK, UT,) as long as you are close to a major airport.

The Team

We are a highly motivated team with deep experience in customer service. We recognize the developing and changing nature of customer need, and we continuously adapt and improve ourselves to support customers in solving their problems.

Responsibilities

As the Product Support Engineer / Specialist, you will perform the installation, inspection, repair, and maintenance of Bruker Analytical x-Ray products.

Duties will include

A nalyze malfunctioning x-ray equipment and determine corrective action. Replace faulty components and make necessary adjustments and alignments.

• Install analytical x-ray equipment.
• Perform preventive maintenance according to written P.M. procedures.
• Prepare and submits reports covering all job activities with accuracy and detail.
• Participate in on-the-job training of field service personnel when required.
• Suggest methods to offer improvement to equipment performance and functionality.
• Travel up to 80% in North America.
• Provide repair and training support for Madison, WI. office as requested.

Additional responsibilities

Qualifications

Knowledge, Skills and Abilities

Education and Experience

At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $70,000 and $113,000 provides an opportunity to progress as you grow and develop within a role.The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions