A company is looking for a Client Services Manager to oversee client relationships and manage a Client Services team.
Key Responsibilities :
Serve as the primary client liaison and manage client relationships
Oversee client onboarding and implementation processes
Manage portfolio performance and conduct data analysis and reporting
Qualifications :
5+ years of experience in client services, account management, or operations in a collection agency or financial services
Proven success in managing large, complex client relationships
In-depth knowledge of collection workflows and performance metrics
Demonstrated leadership experience in managing Client Services teams
Advanced proficiency with collection systems and CRM tools
Client Services Manager • Phoenix, Arizona, United States
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