Shift Leader

divh2Shift Leader / h2pShift Leader opportunities are available practically anytime : breakfast, lunch, late nights, and weekends. / ppstrongRequirements : / strong / pulliMust be 18 years of age or older to work as a manager / liliMust be a legal U.S. citizen / liliMust have a California Food Handler Card verified by an accredited source (training provided at orientation) / li / ulpTo be strongsuccessful / strong in this position, youll need : / pulliA humble and hospitable demeanor / liliPassion for helping and serving others (customers and fellow team members) / liliA desire to learn and grow / liliThe ability to communicate effectively and anticipate customer needs / li / ulpstrongJob Description Responsibilities : / strong / ppIn this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Leader also play an important role in running great restaurants by : / pulliSupervising food safety and cleanliness procedures to ensure the team is meeting McDonalds standards / liliCommunicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too / liliAchieving targets during their shifts and help departments meet their goals / liliTaking action to monitor safety, security, inventory and profitability / liliManaging Crew schedules and encouraging high performance during their shift / liliProviding exceptional customer service and quality food production / liliTraining new team members on critical job functions / li / ulpThis role is vital to the guest experience because youll : / pullistrongLead the experience : / strong Check in with guests and make sure they are enjoying themselves / lilistrongBe the solution : / strong Handle guest concerns and provide resolve to their satisfaction / lilistrongUnderstand that teamwork is key : / strong Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment / lilistrongBe in the know : / strong Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order Pay features / li / ulpstrongBenefits : / strong / pullistrongFree employee meals / strong - Applicable immediately before, during or after shifts / lilistrongFree uniforms / strong - 2 sets of uniforms provided at orientation / lilistrongFlexible hours / strong - Choose the hours that work for you / lilistrongCollege tuition assistance / strong - Up to $3000 / year for eligible employees / lilistrongHigh School Diploma Program / strong - Earn your HS Diploma at your pace and at no cost through Career Online High School / lilistrongEnglish Under the Arches / strong - Improve your English skills for FREE through our ESL Classes / lilistrongEducation Career Advising / strong - Schedule 1-on-1 advising sessions, available in both English and Spanish / lilistrongColorado Technical University / strong - Earn a 100% tuition-covered college degree through our partnership with CTU / lilistrongLeadership development program / strong - Growth opportunity and on-the-job skills training classes / lilistrongCelebrations / strong - Employee recognition events, birthday and anniversary celebrations / lilistrongCompany awards / strong - Contests and prizes (Employee of the Month, drive-thru contests, anniversary awards) / li / ulpstrongOrganization Description : / strong / ppThe MPMC McDonalds Organization is a locally owned McDonalds franchise serving the San Gabriel Valley since 1967. We operate 13 store locations in Pasadena, Altadena, Arcadia, Temple City, Rosemead, El Monte, Duarte, Irwindale, Pico Rivera, and Monrovia. We care about our employees and thats why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonalds or go elsewhere. A job at McDonalds is more than just a paycheck its a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunitieswere committed to becoming Americas Best First Job. / ppstrongAdditional Information : / strong / ppWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). / ppThis job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. / ppThis job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job. / p / div