Job Posting : Medical Receptionist
Location : Dallas, TX 75208
Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM
About the Role
Seeking a friendly, organized, and detail-oriented Medical Receptionist to join our patient-focused team. This role is the first point of contact for our patients and plays a vital role in ensuring a smooth and welcoming experience.
Responsibilities
- Answer and direct telephone calls, assist callers with inquiries, and take messages
- Schedule patient appointments and manage daily calendar
- Greet patients upon arrival and manage wait times professionally
- Perform check-in / check-out procedures including insurance verification and document collection
- Complete pre-authorizations and precertification’s for procedures
- Collect co-payments, co-insurance, deductibles, and issue receipts
- Process walk-in patients and visitors efficiently
- Maintain and organize medical records (filing, scanning, prepping)
- Handle correspondence and medical record release requests; maintain logs
- Build and maintain effective relationships with patients, staff, and the public
- Perform other related duties as assigned
Qualifications :
High School Diploma or GEDExperience with ECW (eClinicalWorks) preferred — training providedPreferred Qualifications
Bilingual (English / Spanish) strongly preferredExcellent communication and customer service skillsAbility to multitask in a fast-paced environmentPrior experience in a medical office setting is a plus