Talent.com
Manager of Customer Support Engineering
Manager of Customer Support EngineeringVirtualVocations • Tamarac, Florida, United States
[error_messages.no_longer_accepting]
Manager of Customer Support Engineering

Manager of Customer Support Engineering

VirtualVocations • Tamarac, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Manager, Customer Support Engineering.

Key Responsibilities

Ensuring the delivery of an exceptional customer experience at scale

Setting measurable goals to evaluate and consistently improve CSE team performance

Handling escalated cases and engaging stakeholders to drive cross-functional improvements

Required Qualifications

5+ years experience in a highly technical customer-facing or technical management role

Experience operating as a technical leader who resolves concerns for developers

Experience working with a globally distributed, technical support team

Experience setting and managing KPIs and growth plans for team members

Technical knowledge within modern application development and deployment

[job_alerts.create_a_job]

Customer Support Manager • Tamarac, Florida, United States

[internal_linking.similar_jobs]
Customer Support Manager

Customer Support Manager

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Manager, Customer Support.Key Responsibilities Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations Establish KP...[show_more]
[last_updated.last_updated_30] • [promoted]
Healthcare Customer Support Team Lead

Healthcare Customer Support Team Lead

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Healthcare - Customer Support Team Lead.Key Responsibilities Manage daily operations and ensure team performance meets quality standards Oversee hiring, onboarding, tr...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Tech Lead, Android Core Product - Sunrise, USA

Tech Lead, Android Core Product - Sunrise, USA

Speechify • Sunrise, FL, US
[job_card.full_time]
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Supervisor

Customer Support Supervisor

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Supervisor.Key Responsibilities Lead, coach, and mentor a team of customer support professionals Manage workflow and escalations, resolving complex cu...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Associate

Customer Support Associate

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Associate to deliver exceptional customer experiences in a remote setting.Key Responsibilities Provide top-tier customer support via phone, email, live...[show_more]
[last_updated.last_updated_30] • [promoted]
Regional Acct Manager

Regional Acct Manager

Fortinet • Sunrise, FL, United States
[job_card.full_time]
Proven ability to sell solutions to mid-size enterprise accounts.A proven track record of quota achievement and demonstrated. Bilingual in English and Portuguese, Spanish is a plus.A self-motivated,...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual Solutions • Coral Springs, FL, United States
[job_card.full_time]
NEW : RAM requirement REDUCED to just 8GB! Easier to qualify!.If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Support Team Lead

Customer Support Team Lead

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Customer Team Lead (Temporary).Key Responsibilities Lead and coach a team of Customer Support Specialists to meet performance, quality, and compliance goals Manage att...[show_more]
[last_updated.last_updated_30] • [promoted]
General Manager

General Manager

Extended Stay America • Tamarac, FL, United States
[job_card.full_time]
Minimum three years related hospitality management (or related field) experience required; Customer experience required.Must have a valid driver's license and successfully pass a motor vehicle chec...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
Customer Support Manager focused on NASA and Civil Government agencies.Key Responsibilities Expand and grow existing programs leveraging satellite imagery and geospatial solutions Establish and ...[show_more]
[last_updated.last_updated_30] • [promoted]
Account Manager

Account Manager

InspHire • Margate, FL, US
[job_card.full_time]
A company that was incorporated in 2017 to create highly-innovative, land-based electronic gaming machines is looking for an Account Manager to create long-term, trusting relationships with its cus...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Developer

Customer Support Developer

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Developer to assist customers with technical implementations and integrations. Key Responsibilities Advise and train customers on technical aspects of i...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Bilingual Customer Support Advocate

Bilingual Customer Support Advocate

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Premier Service Advocate (Spanish Speaking).Key Responsibilities Partner with Spanish pros and customers to provide tailored solutions Handle 30-40 consultations daily...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Tech Lead, Android Core Product - Coral Springs, USA

Tech Lead, Android Core Product - Coral Springs, USA

Speechify • Coral Springs, FL, US
[job_card.full_time]
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist - MST (Weekends).Key Responsibilities Troubleshoot and respond to customer inquiries primarily through chat and calls Increase product and ...[show_more]
[last_updated.last_updated_30] • [promoted]
MyChart Customer Support Representative

MyChart Customer Support Representative

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a MyChart Customer Support Representative.Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients ...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Assistant Manager At Rahim Enterprises Llc

Assistant Manager At Rahim Enterprises Llc

Rahim Enterprises Llc • Tamarac, FL, US
[job_card.full_time]
Rahim Enterprises Llc in Tamarac, FL is looking for one assistant manager to join our 41 person strong team.We are located on 5701 Madison Ave. Our ideal candidate is attentive, punctual, and hard-w...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Engineer

Customer Support Engineer

VirtualVocations • Tamarac, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Engineer.Key Responsibilities Provide top-tier support by resolving L3 / L4 technical issues for customers Collaborate with sales, product, and engineer...[show_more]
[last_updated.last_updated_30] • [promoted]