Talent.com
Experienced Automotive Service Advisor
Experienced Automotive Service AdvisorTed Britt Chevrolet • Sterling, VA, United States
[error_messages.no_longer_accepting]
Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

Ted Britt Chevrolet • Sterling, VA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

Location : Sterling, VA, 20164

Introduction

Join our dynamic team as an Experienced Automotive Service Advisor, where you will play a pivotal role in delivering exceptional customer service and ensuring a seamless automotive service experience. In this position, you will be the vital link between our customers and the service team, assisting clients with their service needs, providing expert advice, and coordinating service appointments. If you are passionate about the automotive industry and thrive in a fast-paced environment, we invite you to apply and be part of our commitment to excellence.

We Offer :

  • Competitive Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation

Job Responsibilities

  • Greet and assist customers with their automotive service needs and inquiries.
  • Coordinate vehicle drop-off and pick-up with customers, ensuring clear communication.
  • Provide accurate cost estimates for service and repair work.
  • Maintain detailed records of services, repairs, and customer interactions.
  • Communicate effectively with technicians to ensure timely completion of services.
  • Inform customers about necessary maintenance and vehicle care tips.
  • Schedule appointments and manage the service calendar to optimize workflow.
  • Handle customer complaints and concerns, ensuring satisfaction and resolution.
  • Promote and upsell additional services and products when appropriate.
  • Verify warranty and service contract coverage for customer vehicles.
  • Process payments and handle financial transactions accurately.
  • Ensure compliance with company policies, safety standards, and service protocols.
  • Stay updated on automotive service trends, recalls, and technical bulletins.
  • Assist in maintaining a clean and organized service area and waiting room.
  • Follow up with customers post-service to ensure satisfaction and gather feedback.

    • Job Requirements

  • High school diploma or equivalent; additional certification or training in automotive services preferred
  • Proven experience as an Automotive Service Advisor or in a similar customer service role
  • Strong knowledge of automotive systems and repair procedures
  • Excellent communication and interpersonal skills
  • Ability to explain complex automotive terms to customers in a clear and understandable manner
  • Proficiency with automotive service management software and computer systems
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • Valid driver's license and a clean driving record
  • Strong problem-solving skills and attention to detail
  • Customer-oriented approach with a focus on delivering high-quality service
  • Ability to work flexible hours, including weekends and holidays, if required

    • Compensation details : 45000-125000

    PI1bf07a64fcb0-31181-39207940

    [job_alerts.create_a_job]

    Automotive Service Advisor • Sterling, VA, United States

    [internal_linking.similar_jobs]
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep Boys • Woodbridge, VA, US
    [job_card.full_time]
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Advisor

    Financial Advisor

    First National Bank of Pennsylvania • Fairfax, VA, United States
    [job_card.full_time]
    Make a difference - for us and for your future.This position is primarily responsible for supporting the Bank's business plan and established goals through customary activity including outside call...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Garage Door Repair Pro (North Virginia)

    Garage Door Repair Pro (North Virginia)

    Lula • Woodbridge, VA, US
    [job_card.full_time]
    We are seeking individuals who have experience in the rental property industry and has an eager attitude.Lula is a service designed for property managers to eliminate the hassle of managing and coo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Toyota Service Advisor

    Toyota Service Advisor

    Virginia Staffing • Springfield, VA, US
    [job_card.full_time]
    Service Advisor Opportunity At Priority Toyota Springfield.Priority Toyota Springfield, part of the Lithia & Driveway (LAD) familythe largest automotive retailer in the nationis looking for a motiv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CDL-A Refrigerated Truck Driver in Frederick, MD

    CDL-A Refrigerated Truck Driver in Frederick, MD

    AllTruckJobs • Germantown, US
    [job_card.full_time]
    Dedicated Reefer nighttime truck driver - Costco.Hauling reefer and dry van freight to Costco stores.Mileage pay, plus hourly pay while on duty, not driving. Paid time off after 6 months, plus 6 day...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    Ourisman Ford of Manassas • Manassas, VA, US
    [job_card.full_time]
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Representative

    Retail Representative

    SAS Retail Services • Frederick, MD, US
    [job_card.full_time]
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Representative (Downtown Frederick)

    Client Service Representative (Downtown Frederick)

    Atlantic Union Bank • Frederick, MD, United States
    [job_card.full_time]
    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales / service solutions, as well as handle teller transactions.The Client Services R...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Adjunct, Automotive

    Adjunct, Automotive

    InsideHigherEd • Frederick, Maryland, United States
    [job_card.part_time]
    Frederick Community College (FCC) is seeking dynamic and knowledgeable adjunct instructors to teach courses in Introduction to Automotive Technology and Braking Systems with the ability to use vary...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Auto Mechanic

    Auto Mechanic

    Michigan Auto and Tire • Woodbridge, VA, US
    [job_card.full_time]
    Our shop is growing, and we are looking to hire an automotive technician to join our team to diagnose, maintain and repair customer vehicles. We offer competitive pay, training and growth opportunit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Drian Technician

    Drian Technician

    Michael & Son Services Inc. • Frederick, MD, US
    [job_card.full_time]
    Do you have a strong desire to succeed and value professional growth? Are you looking for an employer who values diversity, high-quality service, and giving back to their community? If so, you'...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service Technician III

    Field Service Technician III

    Oneida Technical Solutions • Frederick, MD, US
    [job_card.temporary]
    Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.Department ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Auto Body Technician - Flat Rate

    Auto Body Technician - Flat Rate

    Crash Champions • WOODBRIDGE, Virginia, US
    [job_card.full_time]
    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Automotive Aftermarket Technician

    Automotive Aftermarket Technician

    Smart Start • Springfield, VA, US
    [job_card.full_time]
    REPORTS TO : Area Service Manager.A comprehensive health plan that includes.Other fringe benefits including Birthday & Anniversary. The opportunity to have hands on work experience with.The Servi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Auto Glass Technician (Burlington, VA)

    Auto Glass Technician (Burlington, VA)

    WindshieldHUB • Burke, VA, US
    [job_card.full_time] +1
    Nationwide Opportunities with WindshieldHUB.WindshieldHUB is the leading name in the auto glass replacement industry, revolutionizing the service with our unparalleled infrastructure and dedication...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    OTR Service Technician

    OTR Service Technician

    Service Tire Truck Center Inc • Frederick, MD, US
    [job_card.full_time]
    Responds to emergency service calls, 24 hours / day, 7 days / week, to perform tire repairs, replacements, and general service to tires and wheels at customer’s location, on the road, or at STTC....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Advisor

    Service Advisor

    Advanced Auto Tech • Lorton, Virginia, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for an experienced and motivated.If you’re confident talking with customers, thrive in a team setting, and enjoy helping people take care of their vehicles, this might be the perfect ...[show_more]
    [last_updated.last_updated_30]
    Customer Service Specialist

    Customer Service Specialist

    AJ Madision • Tysons Corner, VA, US
    [job_card.full_time]
    AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele. The Customer Advocate will liaise cross-departmentally to provide ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]