Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Fort Lauderdale, FL, US
Associate Team Leader

Associate Team Leader

H&R Block • Fort Lauderdale, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates

    • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher

    • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #9631

    [job_alerts.create_a_job]

    Associate Team Leader • Fort Lauderdale, FL, US

    [internal_linking.related_jobs]
    Meat Associate Team Leader (Assistant Department Manager)

    Meat Associate Team Leader (Assistant Department Manager)

    Whole Foods Market • Fort Lauderdale, FL, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    Delivery Team Associate

    Delivery Team Associate

    Walmart • Hollywood, FL, US
    [job_card.full_time] +1
    S State Road 7 Hollywood, FL 33023-0000.Shift may start between 4 : 00am - 7 : 00am.Shift may start between 7 : 00am - 9 : 00am. Delivery Associates support the Online Grocery Delivery / Pick-Up department in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Associate- Transaction Advisory Services (TAS)

    Senior Associate- Transaction Advisory Services (TAS)

    EisnerAmper • Fort Lauderdale, FL, United States
    [job_card.full_time]
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Tempur Sealy • Fort Lauderdale, FL, United States
    [job_card.full_time]
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Team Lead

    Store Team Lead

    Wild Fork • Fort Lauderdale, FL, US
    [job_card.full_time]
    When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objecti...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Analyst - US Division

    Analyst - US Division

    Oliver Parks • Fort Lauderdale, FL, United States
    [job_card.full_time]
    Entry Level Associate - Oliver Parks Executive Search.Launch Your High-Impact Career in Specialist Executive Search!.Are you ready to turn your ambition into achievement in the thriving tech landsc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bakery Team Leader (Department Manager)

    Bakery Team Leader (Department Manager)

    Whole Foods Market • Fort Lauderdale, FL, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    TEAM LEADER

    TEAM LEADER

    618 Main Clothing Corp. • Hollywood, FL, United States
    [job_card.full_time]
    The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment. Assist the Store Manager / Assistant Mana...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stocking Team Associate

    Stocking Team Associate

    Sam's Club • Hollywood, FL, US
    [job_card.part_time]
    WM Supercenter #3163, 301 S State Road 7 Hollywood, FL 33023.Shift may start between 8 : 00pm - 11 : 00pm.Stocking associates are focused on unloading trucks and stocking new freight.They spend the maj...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Hollywood, FL, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    BA Multi-Unit Team Leader 2

    BA Multi-Unit Team Leader 2

    H&R Block • Hollywood, FL, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Team Supervisor

    Seasonal Team Supervisor

    Walmart • Fort Lauderdale, FL, US
    [job_card.full_time] +1
    WM Supercenter #3625 3001 N State Road 7 Lauderdale Lakes, FL 33313-1913.Seasonal associates are responsible for moving the majority of seasonal merchandise throughout the store.When major holidays...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Seafood Team Leader (Department Manager)

    Seafood Team Leader (Department Manager)

    Whole Foods Market • Fort Lauderdale, FL, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    Bakery Team Leader (Department Manager)

    Bakery Team Leader (Department Manager)

    Whole Foods • Fort Lauderdale, FL, US
    [job_card.full_time]
    Provides overall leadership to the Bakery team.Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and spec...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Shift Manager

    Shift Manager

    EZCORP • Fort Lauderdale, FL, US
    [job_card.full_time]
    Retail Shift Manager (Lead Pawn Broker).We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.When y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Tax Growth Solutions Leader

    Tax Growth Solutions Leader

    Florida Staffing • Fort Lauderdale, FL, US
    [job_card.full_time]
    Cherry Bekaert delivers innovative and sophisticated advisory, assurance, and tax services to clients.We are looking for a Tax Growth Solutions Leader to join our Tax team to help drive growth solu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Fort Lauderdale, FL, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Associate, Risk Advisory Services

    Senior Associate, Risk Advisory Services

    BDO USA • Fort Lauderdale, FL, US
    [job_card.full_time]
    Assurance Senior, Risk Advisory Services.Job Summary : The Assurance Senior, Risk Advisory Services is responsible for providing risk consulting and issues resolution to clients in the areas of cont...[show_more]
    [last_updated.last_updated_30] • [promoted]