Automotive Loan Processor / Automotive Finance Assistant

Job Description

Job Description

Automotive Loan Processor / Automotive Finance Assistant : Organizes, gathers and processes customer documentation for sales.

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Receives cash, checks and credit card payments from customers; records amount received.

Makes change and issues receipts to customers.

Files within appropriate file system all dealership forms, records, reports, correspondence, or other important material.

Establishes and maintains good working relationships with several finance sources, including the manufacturer.

Processes finance and lease deals accurately and fairly through financial sources to secure approval.

Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.

Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.

Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.

Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.

Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.

Answers customer questions about service performed or products purchased, or refers them to someone who can.

Processes all federal, state, and dealer paperwork related to vehicle transaction.

Verify customer insurance requirements.

Ensures collection of all finance and insurance fees.

Processes all credit applications.

Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals

Conducts business in an ethical and professional manner.

Provides clerical and secretarial assistance to departments as needed.

Maintains a professional appearance.

Keeps work area neat and clean.

Performs other duties as assigned.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race / ethnicity, color, religion, national origin, gender, sexual orientation / transgender status, age disability, martial / parental status, citizenship status, military status, political affiliation and / or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.