Design Review Coordinator

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

Soaring mountain peaks and breathtaking views make this master-planned community one of the area's most prestigious addresses. It consists of luxury and custom homes on the magnificent vistas of the inviting fairways in a 24/7 guard gated community. Enjoy majestic views of the mountains, the glitter of the nearby nightlife, and views of the finest golf courses and country club.

The Design Review Coordinator will execute the Design Review Application process based on the governing documents and prepare meetings for the Design Review Committee. This position will also serve as liaison between homeowners, and the Design Review Committee and works in conjunction with the Design Review Assistant.

Responsibilities also include:

• Handle all walk-in traffic for submittals and inquiries
• Handle all correspondence to homeowners in response to their submitted applications
• Providing information on building envelopes
• Being the liaison between the Association Architect, the homeowner’s architect, and homebuilders for custom homes to ensure compliance with the Custom Home Guidelines
• Assisting with front desk coverage, answering the phone, handling walk in traffic for account and membership questions and issuing resident membership cards
• Assisting in the creation and adoption of Design Review violation policies and standard operating procedures based upon State Statutes and the Community Association’s governing documents
• Providing information, assistance, materials and education to homeowners regarding the Design Guidelines
• Performing visual inspections of residential properties as needed for Design Review process
• Interpreting and assisting in enforcing the Design Guidelines
• Working effectively with homeowners to ensure compliance
• Creating and maintaining accurate reports of review and inspections made
• Preparing other effective written communications

The ideal candidate should:

• Be motivated, a self-starter, flexible, detail-oriented, and have excellent people skills
• Possess outstanding customer service, professional communication (written and verbal), and leadership skills
• Ability to maintain good working relationships with Board and Committee members, staff, residents, volunteers
• Working knowledge of Microsoft Word, Excel Spreadsheets and the ability to learn and use VMS and Smartwebs
• Have experience in a homeowner association operation
• Be highly organized with the ability to multi-task
• Attention to details is key

Preferred qualifications:

• Prior experience with architectural review
• Familiarity with tools like HOA software or document management systems
• Knowledge of local building codes, aesthetics-focused guidelines, and customer service in a regulated environment is a plus

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!