A company is looking for a Spanish Bilingual Client Care Assistant to provide support and enhance client experiences in hearing care.
Key Responsibilities
Answer inbound calls and perform outbound calls to clients and prospects regarding appointments and services
Utilize sales skills to convert calls into qualified appointments while maintaining a positive demeanor
Handle various client communication channels and participate in team meetings and training
Required Qualifications
High school diploma or equivalent required
Customer service experience required
Consistent positive and enthusiastic demeanor
Strong de-escalation skills required
Willingness to learn new computer programs and processes
Spanish Bilingual Client Care Assistant • Murfreesboro, Tennessee, United States