Collections Specialist (20-50hr)RIVO Holdings, LLC • San Diego, California, USA
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Collections Specialist (20-50hr)
RIVO Holdings, LLC • San Diego, California, USA
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Negotiate timely payment from customers by engaging in respectful and persuasive communication via phone voicemail email and text in a call center environment new collections accounts provided daily! Meet and exceed individual collections quotas through effective negotiation techniques objection handling and follow-up strategies. Adhere to daily and monthly production KPIs and collections performance metrics including minimum collection quotas call volume on-call time etc. Utilize strong communication effective negotiation techniques persistence and persuasion skills to drive customer payments with resilience and professionalism. Educate customers on the long-term benefits of resolving their collections account balance for future use of our lending products services and competitive advantages that will help them with their long-term financial goals. Maintain a professional demeanor adhere to company processes and ensure accuracy in data entry and record-keeping. Perform other duties and responsibilities as assigned. High school diploma GED or equivalent experience required. Prior collections experience in a quota driven position within a call center environment is strongly preferred. Prior work experience as a collector collections agent collections specialist debt recovery specialist debt collector debt collections agent debt consolidation asset recovery specialist asset recovery agent accounts receivable accounts receivable specialist billing specialist etc. is strongly preferred. Collecting on unsecured collections accounts strongly preferred. A positive attitude resilience and ability to handle rejection gracefully. Results-oriented and target-driven mindset with a willingness to go the extra mile to achieve collections quotas. Excellent negotiation skills and strong comfortability with persistence. Adaptability to evolving negotiation techniques strategies and product offerings. Exhibits a can-do attitude is coachable and motivated to achieve collections quotas. Extremely reliable and dependable. Strong ability to remain professional in escalated customer situations. Fluency in Spanish a strong plus!
We are seeking motivated competitive and experienced collector candidates to join our growing Collections team where you will play a critical role in negotiating payment from customers who have fallen delinquent (past due) on their personal loan accounts.
As a collections agent at RIVO you will benefit from new accounts daily as well as an u ncapped and lucrative bonus structure with unlimited earning potential! The more you collect and recover from customer accounts the more you earn APPLY TODAY!
Why Apply
- Uncapped monthly Bonus potential (top collectors earning $5k each month)!
- Hands-on training program geared to set you up for success!
- Additional spiffs based on performance!
What Youll Do :
Qualifications : What We Look For :
We are looking for hard working and coachable candidates who have a positive mindset and are eager to learn our unique Collections tactics and processes! If you are money motivated have strong negotiation and communication skills with an intrinsic drive to meet collections quotas and grow your pay - apply today!
Additional Information :
We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $20.00 per hour.
RIVO Holdings LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin citizenship status disability age (40 years old or older) and genetic information (including family medical history) past or present military or veteran status or any other characteristic protected by applicable law.
Remote Work : No
Employment Type : Full-time
Key Skills
Employee Relations,Typing,Succession Planning,Human Resources Management,Military Experience,Case Management,Benefits Administration,HRIS,Payroll,ADP,Human Resources,Leadership Experience
Experience : years
Vacancy : 1
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Collection Specialist • San Diego, California, USA
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