Emergency Roadside Responder

A company is looking for a Remote Emergency Roadside Telephone Responder.

Key Responsibilities

Answer high volume incoming calls from members needing roadside assistance, providing exceptional customer service

Accurately input member information and utilize online mapping tools to determine breakdown locations

Identify situations requiring special handling and provide clear information on service and costs

Required Qualifications, Training, and Education

High School Diploma or equivalent

One year of customer service experience, preferably in a call center

Stable, high-speed internet connection required

Successful completion of a three-week virtual training class

Ability to work weekends, overtime, and holidays as needed