Business Analyst

Job Description

REQUESTING AGENCY

MS Dept of Child Protection Services

POSTING TITLE

Business Analyst-Advanced

HOURS PER WEEK

40hrs / week, 8-5pm

EDUCATION LEVEL

Bachelors

WORK LOCATION

Onsite -1 week per month, DO NOT SUBMIT CANDIDATES UNWILLING TO BE ONSITE NO LESS THAN ONE FULL WEEK PER MONTH.

ON-SITE OR REMOTE

Remote -3 weeks per month

ON-CALL REQUIRED

No

OVERTIME

Occasional Overtime

TRAVELED REQUIRED

Yes- Occasional; In state only

EXPENSES REIMBURSED

No

CRIMINAL / DRUG BACKGROUND CHECK

Waive Background Check / Drug Screen

PROJECT NAME

Pathways Mississippi

POSITION DESCRIPTION

Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN)

Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required

Analyze future-state workflows for improvement and optimization opportunities

Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines

Provide expertise in process mapping, modeling techniques, and best practices - transition knowledge and documentation to MDCPS at the close of the project

Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation

Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders

Manage project "open items" pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record

Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects

Maintain Business Process and Methods & Procedures documents of record for the project team

REQUIRED SKILLS EXPERIENCE

• Bachelor's degree in Business, Information Systems, or a related field
• Proven experience as a Business Process Modeler or similar role
• Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)
• Strong understanding of business process modeling notations, particularly BPMN
• Excellent analytical and problem-solving skills
• Effective communication and collaboration abilities
• Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred
• State Government experience and specific experience in DHS or Child Welfare domains is preferred
• Detail-oriented with a focus on producing high-quality deliverables

PREFERRED SKILLS REQUIRED