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Leasing ProfessionalRose Valley Management • College Park, MD, US
Leasing Professional

Leasing Professional

Rose Valley Management • College Park, MD, US
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Leasing Professional Rose Valley Management is looking to hire a Leasing Professional to join our team!

JOB SUMMARY :

  • As a Rose Valley Management Leasing Professional, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills.
  • Your objective is to positively guide potential residents through the entire move-in process.
  • This is accomplished through answering phones and persuading prospective residents to visit the property in a friendly and professional manner, as well as, consistent and timely follow-up calls and emails to prospective and / or current residents, conducting property tours and working with the potential residents to complete their application.

BENEFITS OF WORKING AT ROSE VALLEY :

  • Opportunities for Monthly Commissions Health, Dental and Vision Insurance Flexible Spending Account Health Spending Account Commuter Benefits Generous PTO package 401K after 1 year of service with a company match QUALIFICATIONS : High school diploma or equivalent.
  • A current and valid Driver’s License.
  • At least 1 year of active leasing experience.
  • High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans.
  • Strong communication skills with ability to give presentations over the phone and in person.
  • Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills.
  • Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
  • Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible.
  • Dependable and punctual with flexibility to work weekends.
  • Proven ability to work toward and meet targets.
  • Solution-oriented thinker with strong problem-solving skills.
  • Working knowledge of Appfolio software strongly preferred.

    • DUTIES AND RESPONSIBILITES :

  • Demonstrates excellent communication skills with prospects, residents, vendors, and onsite / corporate team members via email and phone.
  • Conducts tours of community, vacant apartments or models and amenities.
  • Responsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the "curb appeal" of the property.
  • Sends thank you cards and follows up with prospects that did not rent.
  • Markets and leases apartments to prospective residents and supports property's marketing plan.
  • Documents prospect activity in compliance with Fair Housing Laws. (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting).
  • Utilizes sales and closing techniques per established guidelines.
  • Responsible for meeting monthly leasing goals.
  • Accepts rental application form from prospect and verifies it.
  • Documents the verification process completely in compliance with Fair Housing Laws.
  • Submits the completed rental application to Community Manager for rejection or approval.
  • Prepares move-in packet.
  • Responsible for "shopping" competitive properties and maintaining up-to-date market knowledge.
  • Develop and maintain an on-going resident retention program under direction of the Community Manager.
  • Additionally, provide excellent customer service to existing residents of the property.
  • Completes special projects as assigned by the Community Manager.
  • Brings any area of concern to the Community Manager's attention.
  • Daily follow up of renewals and tenant delinquency.
  • Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's position.
  • Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects.
  • Performs duties as assigned or necessary.
  • As the first impression of our community, it is important our Leasing Professional understands the value of providing strong customer service, effective sales techniques, and how to overcome objections.
  • This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image.
  • We are looking for a true team player to add to our growing company.
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