Order Processor (Centralized Processing)

Order Processor (Centralized Processing)

STARK is seeking a dedicated and detail-oriented Order Processor to join our Centralized Processing team. This is a great opportunity for design industry enthusiasts to start their careers with one of the biggest names in the field.

The incumbent will be a key part of our operations, responsible for the accurate and timely processing of all orders, ensuring a seamless experience for our Account Managers and clients.

Key Responsibilities

• Accurately process all orders within one business day of submission.
• Enter data into our system, and write and manage purchase orders.
• Verify and cross-check order details to ensure consistency, completeness, and accuracy before processing.
• Proactively troubleshoot and resolve any discrepancies or missing information, following up on order status with the mill to ensure all orders are on track.
• Provide clear and timely updates to Account Managers regarding order status, outstanding issues, or required clarifications.
• Respond to all inquiries related to orders.
• Monitor and manage all order-related activity within HubSpot to ensure complete recordkeeping, transparency, and accurate tracking of sales processes.
• Identify recurring issues and communicate trends to Sales Operations leadership to support coaching and process enhancements.
• Perform other tasks and duties as assigned.

Job Requirements

COMPANY INFO

About Us

With more than 80 years of industry expertise, STARK is the discerning designers go-to source for luxurious custom carpet and rugs.

Our Mission

To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Our Heritage

Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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