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Regional Operations Manager
Regional Operations ManagerRocky Mountain Hot Tub Holdings • Denver, CO, US
Regional Operations Manager

Regional Operations Manager

Rocky Mountain Hot Tub Holdings • Denver, CO, US
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  • [job_card.full_time]
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Job Description

Job Description

Description :

Job Title : Regional Operations Manager

Company : Rocky Mountain Hot Tub Holdings

Location : Colorado

Total Compensation Range : $150k - $190k DOE

Target Long-Term Incentive : After 5 years, $250-350k DOE

Job Summary : Rocky Mountain Hot Tub Holdings is seeking a highly organized and experienced Regional Operations Manager who can blend broad, strategic oversight with day-to-day, tactical focus. This role will oversee operations and financial performance of our Colorado locations, ensuring exceptional service and profitability across locations. The ideal candidate will demonstrate a coaching mindset, excellent problem-solving abilities, and the ability to think big-picture and drive growth while delivering target margins.

Perks and Benefits :

At RMHTH we take care of our team like they are family. Here's what you can expect when you join us :

  • Competitive compensation package
  • Comprehensive training to ensure you reach your full potential
  • Benefits package including 401(k) with up to 4% match, health insurance, paid time off, and HSA contributions with eligible medical plans
  • Gym or Wellness reimbursement
  • Opportunities for growth within our dynamic and ambitious team

Essential job functions :

Management

  • Directly manage and provide leadership guidance to the CO General Managers
  • Develop and implement departmental goals, strategies, and standard operating procedures (SOPs) to improve efficiency and productivity
  • Provide guidance, coaching, and performance feedback to General Managers while holding them accountable
  • Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement
  • Responsible for progressive discipline documentation and conversations
  • Responsible for hiring / firing with HR support
  • Process Improvement

  • Continuously evaluate operational processes and identify areas for improvement
  • Implement strategies and initiatives to streamline operations, grow revenue, reduce costs, and enhance customer satisfaction
  • Monitor key performance indicators (KPIs) and generate reports to assess departmental performance and identify opportunities for optimization
  • Other

  • Motivated to become a hot tub expert
  • Maintain vendor and community relationships
  • Other duties as needed / assigned
  • Ability to relocate or commute to the locations under your purview (initially Routt, Garfield and Pitkin counties) as needed
  • Qualifications :

  • Proven experience in operations management, preferably in a customer service-oriented industry
  • A minimum of 3 years of management experience is required
  • A bachelor's degree is preferred but not required
  • Demonstrable success in achieving operational targets
  • Ability to relocate or commute to the locations under your purview as needed
  • Skills and abilities

  • Strong leadership and team management and the ability to motivate staff
  • Excellent verbal and written communication skills, and the ability to communicate effectively across all stakeholders, from bottom to top
  • Excellent analytical and problem-solving abilities
  • Strong time management and organizational skills
  • The ability to analyze situations and make sound decisions under pressure
  • A strategic mindset to drive growth and the ability to hold GM’s accountable to execute plan
  • Tech savvy; ability to learn relevant business software
  • Experience in managing budgets and expenses
  • Colorado Residents : In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

    Requirements :

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