MainStay Suites Murfreesboro - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence :  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication :  Effectively convey information and ideas, and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving :  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability :  Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills :  Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Feel at home at our Mainstay by Choice Murfreesboro's hotel. Experience the history, charm, and vibrant community in Murfreesboro, named the Most Livable Town in Tennessee. Stroll through 20 blocks of locally owned shops, restaurants, and businesses surrounding the historic 1859 Rutherford County Courthouse downtown. Tour the campus and cheer on the Blue Raiders at Middle Tennessee State University, or spend the day exploring the hands-on museum and 20 acres of outdoor wetlands of the Discovery Center at Murfree Spring. No matter what brings you here, our convenient location off I-24 offers easy access to top destinations, exciting events, and more to enjoy during your stay in Murfreesboro. At our hotel, we're committed to providing the best guest service around. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes, so if you are looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions :

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