Lead Business Analyst - IT and Quality Assurance

Work is hybrid with flexible schedule. On-site is Tuesday, Wednesday and Thursday in the beginning...then can be reduced to two days on-site. Office is closed every other Friday so that employees average 36 hours a week of work! Excellent benefits and salary + bonus.

Lead Business Analyst – IT & Quality Assurance

The Lead Business Analyst – IT & Quality Assurance works with business stakeholders and IT to understand the full lifecycle of the organization’s business and technology ecosystem. This role focuses primarily on business analysis while also overseeing quality assurance activities to ensure production changes meet high-quality standards. The successful candidate will partner with business teams to define requirements, collaborate with development teams on technical solutions, and coordinate testing processes.

LOCATION :

Hybrid (Harford County, MD office)

WHAT YOU’LL DO

Leadership

• Develop and maintain productive relationships within IT and across the organization
• Serve as a liaison between IT and other departments to identify new solutions and resolve system quality issues
• Supervise a team of employees and offshore contractors through testing of each release
• Build institutional knowledge focused on business analysis, QA, and problem solving
• Perform other duties or special projects as required

Business Analysis (70%)

Quality Assurance (30%)

WHAT YOU’LL BRING