Position Description
ADP is hiring a Manager for Service Delivery Processing - a Compliance Manger
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At ADP, we believe great companies are built by great people -- and for them. Every day we strive to design a better way to work helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture, and with people like you.
In this role, as a first line manager for a Compliance Operations Team – manage team of analysts to process cases and perform other operations activities in support of ADP's Financial Crimes Risk Management Program. Cases and operational responsibility can include KYC, Risk Rating, Periodic Review, Trade and Economic Sanctions PEP, Adverse Media and other FCRM/compliance activities. Ensure proper case processing with in SLA, following proper process and meeting productivity targets. Also oversee operational activities related to system problem resolution, team assignments and case dispatching, escalations, batch and adhoc processing, reconciliation, reporting and metrics, QC, data quality, audits, training, documentation, logistics, UAT and BCP. Work with senior management on strategy and approach for successful operations. Perform team administrative and management duties (time, training, career). Collaborate with other FCRM managers, team leads and key personnel for a successful execution of the overall FCRM Program.
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WHAT YOU'LL DO: Responsibilities
Compliance Manager • One ADP Drive, Augusta, GA, US