IT Intern

IT Intern

Entre Technology Services provides exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming, and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of : Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day.

The Position :

We are seeking an enthusiastic and motivated Information Technology Intern to join our IT team. This internship will provide hands-on experience in a dynamic and fast-paced environment. The ideal candidate will assist with various IT-related tasks, including hardware configurations, basic helpdesk support, onsite installations, and project assistance. This is a great opportunity for someone looking to build their career in IT and gain exposure to a wide range of technologies.

Key Responsibilities :

• Assist in configuring hardware, including desktops, laptops, and peripherals.
• Provide basic helpdesk troubleshooting and support to internal staff for hardware and software issues.
• Participate in onsite installations of hardware and software.
• Aid in the setup, testing, and deployment of IT systems and devices.
• Assist in IT projects, including documenting processes, testing new technologies, and supporting implementation efforts.
• Perform routine IT tasks as assigned, ensuring smooth and efficient technology operations.
• Work with the team to identify areas for improvement and contribute to enhancing current systems and processes.

Qualifications :

• Currently pursuing a degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Basic understanding of computer hardware and software.
• Familiarity with operating systems such as Windows, macOS, and / or Linux.
• Strong problem-solving skills and ability to troubleshoot common IT issues.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Eagerness to learn new technologies and gain hands-on experience.
• Prior internship or volunteer experience in IT support is a plus but not required.

Requirements :

• Ability to lift 50+ pounds
• Must have a valid driver's license, insurance, and reliable transportation
• Legal authorization to work in the U.S.
• High School Diploma or GED

Desired Experience :

• Desktop Support : 1+ years (Preferred)
• Customer Service : 1+ years (Preferred)
• Technical support in a production IT environment(s), preferably in multi-site environments : 1 year (Preferred)
• Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus