Talent.com
Account Manager
Account ManagerDirect Agents • New York, NY, US
Account Manager

Account Manager

Direct Agents • New York, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Direct Agents is looking for an experienced Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships.

This NYC based role has a competitive salary range of $75,000-$85,000 depending on experience, with annual compensation reviews based on performance.

KEY RESPONSIBILITIES

Strategic Client Leadership

  • Own end-to-end client relationships as their primary strategic advisor and business partner
  • Develop comprehensive understanding of client business models, competitive landscapes, and market dynamics
  • Leading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelines
  • Lead strategic planning sessions and quarterly business reviews with C-level stakeholders
  • Proactively identify and develop new revenue opportunities through strategic account growth
  • Navigate complex client challenges and serve as escalation point for critical issues

Advanced Campaign Strategy & Innovation :

  • Lead the development of comprehensive, integrated marketing strategies across all digital channels
  • Pioneer new approaches and testing methodologies to drive breakthrough performance
  • Lead campaign strategy for high-value, complex accounts with substantial budgets
  • Mentor junior team members on strategic thinking and client management

    • Account Leadership & Operational Excellence :

  • Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standards
  • Drive accountability across teams to meet critical client deadlines and milestones
  • Establish project governance and communication protocols for campaigns & deliverables
  • Prioritize competing demands across portfolio of accounts to maximize impact
  • Coordinate with internal teams to maintain project timelines and deliverable quality
  • Mentor junior team members on effective project management and client communication

    • YOUR BACKGROUND

    Required Experience :

  • 3-4 years of account management experience with proven track record of driving significant client growth
  • Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels
  • Demonstrated experience managing high-value accounts
  • Experience presenting to and influencing C-level executives
  • Strong time management skills ability to prioritize and meet deadlines and work in a fast-paced environment
  • Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus
  • Must be self-motivated, highly organized, and a team player
  • Strong attention to detail

    • Essential Skills :

  • Advanced strategic thinking and business acumen
  • Strong analytical skills and data interpretation capabilities
  • Exceptional presentation and communication skills
  • Leadership experience with ability to influence across all organizational levels
  • Deep understanding of performance marketing ecosystem and emerging trends
  • Proven track record of driving measurable business results

    • WHY DIRECT AGENTS

    Work-Life Balance

  • 4-Day Work Week : Join our innovative pilot program designed for sustained productivity and well-being
  • Flexible PTO : Up to 24 days annually based on seniority, plus paid birthdays and volunteer days
  • Remote Flexibility : Work from anywhere options based on seniority
  • Family Support : Comprehensive paid parental leave and family-friendly policies

    • Comprehensive Benefits

  • Premium Healthcare : Full coverage options including One Medical, KindBody, and mental health support
  • Wellness Perks : Citibike membership, fitness reimbursement, and wellness programs
  • Community : Dog-friendly office, team events, and an inclusive culture that celebrates diversity
  • Modern Tech Setup : MacBook Pro and premium software tools

    • Innovation & Growth

  • AI-Driven Innovation : Harness AI-powered workflows to optimize strategies and drive impactful results
  • Future-Forward Tech : Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions
  • Career Development : Shape your path through mentorship, training programs, and direct access to leadership
  • Industry Impact : Contribute to thought leadership and strategic initiatives that drive agency innovation

    • Outstanding Environment

  • Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity
  • Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing!

    • Powered by JazzHR

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