Creative Technical Writer

Our mission is to create affordable, retro‑styled products that bring joy and convenience to consumers worldwide. We design, develop, manufacture, and market these products through our own sales network and major retail channels. Digitally, we focus on e‑commerce, sponsored ads, and retargeting to generate over 100 million impressions per month.

Location :

Must work onsite in Green Bay, WI at our corporate office; this is not a remote position.

Position Impact

Responsible for the technical accuracy of product communications including packaging, e‑commerce content & SEO keywords, end‑user support documents, instructional media, and product press releases.

Essential job functions

Collaborate with the product development team to create feature, benefit, and technical copy for each product.

Research and optimize keyword implementation on product copy for e‑commerce platforms.

Create and maintain instruction manuals.

Layout documents for press and other media as needed.

Coordinate the translation of publications for various geographical markets.

Coordinate the manual art and transmit to factories for production.

Maintain control of technical content voice and consistency.

Research and test recipes with appropriate products and adapt until foolproof for placement in instruction manuals and digital media channels.

Collaborate with the digital media specialist in the creation of end‑user instructional videos.

Maintain and update files on Art Server, Web and FTP sites.

Create sales presentations and lead sheets for new products and edit existing sales material as needed.

Review chemical composition of products from supplier reports and maintain compliance database and labeling to ensure compliance.

Qualifications

Bachelor’s degree in English, Writing, Communications, or a related field.

Minimum 2 years experience in desktop publishing.

Minimum 2 years experience in technical writing.

Technical knowledge of electrical appliances and manufacturing a plus.

Strong attention to detail.

Excellent writing, grammar and communication skills.

Ability to research and synthesize information.

Proficiency in Adobe InDesign, Microsoft Office Suite and SharePoint.

A commitment to self‑improvement.

The ability to embrace and continually adapt to change.

A positive attitude even when unexpected challenges arise.

A willingness to take responsibility and be accountable for achieving personal and team results.

Comfortable working independently.

ADA requirements

Frequently required to sit; talk or hear and use hands to handle or touch objects or controls.

Regularly required to stand and walk.

On occasion, may be required to stoop, bend or reach above the shoulders.

Must occasionally lift up to 25 pounds.

Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Disclaimer

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Seniority level

Entry level

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing / Editing

Wholesale

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