Program Coordinator

Program Coordinator

Pediatric Heart Center

Full Time

86559BR

Job Summary

Under the general direction of the Program Supervisor and the Pediatric Cardiology Director of Cardiac MRI, the Program Coordinator must have the ability to perform and prioritize multiple tasks and work well with staff and faculty in a complex environment. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in daily practice. Analytical and practice support will be provided for the Cardiac and "3D+" practices by supporting the Pediatric Cardiac Magnetic Resonance Imaging (MRI) Program, UCSF's Center for Advanced 3D+ Technologies (CA3D+), and other nursing / physician clinical support as needed. The position will identify and implement operational improvements to ensure high quality service to patients.

Applies broad knowledge of clinical, regulatory, and operational practices to implement and monitor the operations of the Pediatric Cardiac MRI program and CA3D+ including clinical scheduling, insurance authorizations, documentation, financial reporting, IT systems, facilities and procedures are compliant and meet clinical standards.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up) : TCS Non-Academic Titles Search (https : / / tcs.ucop.edu / non-academic-titles)

Please note : An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit : https : / / ucnet.universityofcalifornia.edu / compensation-and-benefits / index.html

Department Description

The Pediatric Cardiac MRI program performs advanced cardiac imaging of children with pediatric and congenital heart disorders. The MRI program is a collaborative initiative between the PHC and UCSF's

Department of Radiology. The program interfaces with internal and external referring providers to provide detailed cardiac imaging, working in close collaboration with Anesthesiology for exams that require sedations. Additionally, the program provides critical information to interventional specialists, either Interventional Cardiology or Cardiothoracic Surgery. Finally, the program is an important element of UCSF's CA3D+ initiative, as below.

UCSF's Center for Advanced 3D+ Technologies (CA3D+) is a newly established Center to apply "3D+" technologies (3D printing, augment / virtual / mixed reality, etc.) to enhance patient care at UCSF. CA3D+ is supported by University and philanthropic funding, and is a multi-disciplinary collaboration involving the Pediatric Heart Center, and the Departments of Radiology and Orthopedics.

Required Qualifications

Three years of relevant experience

Knowledge of ambulatory care clinic practice management including patient care workflows and processes.

Proven ability to apply knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments to assess and monitor clinic operations.

Excellent communication skills; includes active listening and critical thinking. Demonstrated ability to clearly and concisely communicate clinic content, rules and regulations.

Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others.

Productive in work volume, speed, quality and consistency. Ability to see projects through to completion on deadline. Excellent interpersonal judgment and discretion. Ability to work well as

part of an administrative team with a customer service orientation towards co-workers, faculty and researchers.

Ability to perform all commonly applicable functions in the Microsoft Suite. Skills in data management. Effectively uses relevant healthcare and clinic operations information technology, including billing systems and medical record documentation.

Thorough knowledge of data management and documentation methods used in ambulatory care clinics.

Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

Familiarity with medical terminology and clinical knowledge of practice area.

Previous experience (1-2 years) in an outpatient clinical or radiology environment working directly with patients and physicians.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

004478 AMBUL CARE ADMSTN CRD 3 CX

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday