Senior Client Success Manager

A company is looking for a Senior Client Success Manager.

Key Responsibilities

Serve as a consultative advisor to clients, understanding their organizational structure and strategic goals

Drive net revenue retention and manage the renewal process through proactive relationship-building

Maximize product adoption and demonstrate platform value to reinforce client investment and loyalty

Qualifications and Skills

5-7 years of experience in client success, support, sales, implementation, or a related function, preferably in a SaaS or education-focused environment

Bachelor's degree or equivalent experience

Strong multitasking ability in a fast-paced environment

Ability to work independently while contributing to a collaborative team culture

A passion for K-12 education and commitment to the company's mission