Shift Manager

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Wellness resources
• Dental insurance
• Opportunity for advancement
• Vision insurance

Shift Manager

Chick-fil-A at Fox Chapel, Pittsburgh, PA

Who We Are :

Here at Chick-fil-A Fox Chapel our goal is Intentionally caring for every guest by consistently giving our very best. Each day we look to produce the Best Food, offer the Best Service, while being the Best Team we can be. When we do this we believe we are having a positive influence which we consider success. A lot goes into this business but in the end it is pretty simple; we care for people by giving our best.

We are seeking a developed leader to apply their experience to our continued pursuit of Operational Excellence while creating a positive work culture. Youll be leading, communicating with, tracking, and coaching all Team Members while working alongside of other leaders in achieving and exceeding service and revenue goals during closing shifts.

Chick-fil-A Fox Chapel hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them. We are looking for someone who is a motivated self-starter with the ability to work efficiently, help others succeed, while working with a team of leaders.

Pay Type : Starting at $22-24 / hr

Position Requirements :

Our Benefits :

Health Insurance Contribution (Health, Dental, Vision)

80 hours PTO (Full-time availability)

Additional Operational Excellence Incentives

Uniform Stipend

Sundays Off

Flexible Hours

Employee Meals

Opportunities for Advancement and Leadership Skill Development

Positive and Encouraging Work Environment

Qualifications :

Experience as a leader, with a proven ability to lead in fast-paced environments, and work as part of a team

Basic computer and iPad competency

Ability to input data and interpret the P / L

Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs

Manager Responsibilities :

Takes care of employee performance and policy / procedure violations of Team Members brought to the attention of the Restaurant Manager

Inputs data daily into the P / L system, and interprets the data to make adjustments to the Operations of the restaurant

Works with leadership team to ensure appropriate daily and restaurant staffing levels

Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks and reviewing reports

Maintains a positive working relationship and treats all employees and leaders with respect while providing them with direction and feedback

Makes changes in the restaurant to improve our speed of service and accuracy scores

Serves as a subject matter expert to leadership for ongoing hospitality and production support

Responsible for inventory and facilities management

Complete understanding of each key position in both the front and back of the store

Demonstrate knowledge of the brand and menu items

Maintain regular and consistent attendance and punctuality

Follow Chick-fil-As operational policies and procedures

Required Skills :

Strong desire to serve others

Strong attention to detail, and the ability to identify areas of improvement and implement changes

Ability to build personal connections with the team

Understand the expectation of Chick-fil-A customer service standards and operational excellence

Self-leader committed to personal growth

Ability to multitask while working at a quick, yet efficient, and thorough pace

Team-oriented, adaptable, dependable, and strong work ethic

Contagious positive attitude

Willingness to step into any operational role

Customer-service oriented

Must be an excellent coach, communicator, and team builder

Thank you for your interest in employment at Chick-fil-A at Fox Chapel!