Service Advisor / Counter Sales

Service Advisor

We are looking for a service advisor to attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction in a retail store engaged in selling tires and related automotive parts and mechanical services.

Responsibilities

As a Midas service advisor, you will meet sales goals and deliver world-class customer experience from beginning to end, you will identify customer needs and accurately gather client information to coordinate service with technicians.

• Deliver exceptional customer service while listening and consulting customers
• Excellent phone skills driving sales and setting appointments for the store
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Work within a team environment while keeping in tune with our companys vision, purpose, core values, and employee creed
• Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the store
• Other duties as assigned

Qualifications

Compensation : $1,000.00 - $1,500.00 per week