Group Billing Coordinator

Job Description

Job Description

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.

Who We Are :

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

Competitive health & wellness benefits, 401(k) & company match

Paid Sick Days, Vacation, and Holidays, Paid Bereavement

Pet Insurance and Paid Pet Bereavement

Training & Development opportunities, career growth

Tuition Reimbursement

Team Member Hotel Rates, other discounts, perks and more

Many of our Leadership positions are bonus eligible

What We're Looking For :

A detail-oriented Group Billing Coordinator who supports the hotel's financial excellence by preparing, auditing, and finalizing group invoices with precision and professionalism. This role collaborates with Sales, Events, and Accounting teams to ensure seamless communication of billing details and resolution of client inquiries. The Coordinator delivers a polished billing experience that reflects the hotel's commitment to exceptional service and client satisfaction.

Who You Are :

You are a detail-driven hospitality professional who takes pride in delivering accurate billing and exceptional service. Your ability to stay organized, communicate clearly, and collaborate across departments ensures a seamless experience for group clients. You thrive in a fast-paced environment and enjoy being a trusted resource for both colleagues and guests.

What You Will Do :

Billing Coordination : Prepare, audit, and finalize group and catering invoices, ensuring timely and accurate delivery to clients and third-party planners.

System Management : Utilize hotel sales, financial, and property management systems to reconcile master accounts and apply contractual concessions.

Charge Resolution : Research and resolve missing or discrepant charges, collaborating with hotel teams to maintain billing accuracy and client satisfaction.

Compliance & Standards : Uphold PCI compliance, guest confidentiality, and accounting best practices through daily audits and transaction reviews.

Team Collaboration : Partner with Finance, Sales, Catering, and Conference Services teams to ensure billing aligns with client expectations and event execution.

Other duties as assigned

Your Qualifications Include :

Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred.

1-2 years customer-facing work experience in hospitality or finance environment

Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally

Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines

Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office ​

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.