Bilingual Customer Service AdvocateVirtualVocations • Tempe, Arizona, United States
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Bilingual Customer Service Advocate
VirtualVocations • Tempe, Arizona, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Bilingual Customer Service Advocate for a Remote Position.
Key Responsibilities
Provide exceptional customer service and support to clients
Manage multiple systems and tasks efficiently while maintaining a professional demeanor
Assist in improving customer satisfaction through effective communication and problem resolution
Required Qualifications, Training, and Education
High school diploma or equivalent (bachelor's degree preferred)
Minimum of 1 year of experience in insurance operations or a related field
Proficiency in various web platforms and tools
Experience in healthcare, insurance, social work, or mental health is preferred
Familiarity with medical terminology and health benefit plans
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Customer Service Advocate • Tempe, Arizona, United States
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