Quality Assurance Manager

Job Description

Salary : $97,000 / year with benefits including medical, dental, vision, 401k, and life insurance.

Candidates MUST have 2+ years of armed security experience OR 1+ years as a full police officer with a municipality OR 2+ years of service in a U.S. Armed Forces component with an honorable discharge.

Candidates MUST be willing to undergo a thorough federal background check including a credit check.

As the world's largest private security firm, Allied Universal offers unmatched career growth potential in the security industry.

Allied Universal® is hiring a Training and Quality Assurance Manager. The Training and Quality Assurance Manager is responsible for ensuring compliance with all required portfolio training, as well as Allied Universal standards and reports directly to the CE Regional Training Director.

RESPONSIBILITIES :

• Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio.
• Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits; manage customer’s evidence.com account, where applicable
• Serve as a backup trainer in the absence of a regional trainer
• Work in conjunction with operational partners (Regional Training Director / Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training.
• Identify, conduct vetting, and establish relationships with local training academies / facilities / 3rd party vendors in order to provide support in the form of external training opportunities and / or remote locations.
• Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
• Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers.
• Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training.
• Conduct field training & "red team" exercises for Security Professionals and Supervisors.
• Conduct special projects on an as-needed basis to support the assigned portfolio.

QUALIFICATIONS (MUST HAVE) :

PREFERRED QUALIFICATIONS (NICE TO HAVE) :

BENEFITS :