IBD Clinical AssistantGI Associates • Wauwatosa, WI, US

IBD Clinical Assistant

GI Associates • Wauwatosa, WI, US

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[job_card.full_time]

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Job Description

At GI Associates we believe in striving for the best outcomes for our patients, employees, and community.

Imagine your next career as a digestive health expert! GI Associates is looking for motivated people to join our growing independent gastroenterology practice. Our nationally recognized physicians and dedicated team are patient-focused and provide compassionate, collaborative care to patients across southeast Wisconsin.

GI Associates provides an excellent work-life balance and amazing benefits package including :

No weekends
No Holidays
PTO & paid anniversary day
7% GI Associates retirement contribution & 401(k) plan
Medical, dental & vision insurance
Flexible spending plan
Short- & long-term disability
Basic & supplemental life insurance

Position summary

Our Clinical Assistant position has the unique opportunity to contribute to a harmonious work environment by providing patient care while supporting our physician practice at GI Associates. Our position maintains and manages our GI Practice’s in a strong team environment and offers the highest quality of care to both patients, family members, and community. Our Clinical Assistant position is an integral part of the foundation at GI Associates with patients and family members looking to you for their choice of the highest quality care in GI.

Essential Duties and Responsibilities

Prepares EMR for prior authorization requests and follow up as needed

Updates in the EMR medication list, and problems / diagnosis list when needed

Appropriately schedules necessary labs, Endoscopy procedures, x-rays, or any other ancillary / appointments for patients considering proper insurance coverage per location

Assists in patient education (i.e., Handouts, etc.)

May travel to other infusion center locations

Utilizes PMS, EMR, EPIC appropriately and efficiently

Maintains a high level of confidentiality

Maintains clean and organized workstation

Works collaboratively with physician / mid-level, physician practice MA or RN representative, and Infusion RN to optimize patient care

Documents patient care accurately, in the proper location in the EMR, and in a timely fashion.

Notifies pre-certification department of scheduled infusions and / or procedures

Maintains review and documentation IBD oral / injectable medication prior authorization requests

Answers and follows up on patient phone calls in a timely fashion

Answers and follows up on IBD group phone calls and messages with documentation in EMR

Maintains review and follow up of IBD group Faxcom / work queues

Minimum requirements

High School Diploma / GED

Current BLS certification

One year of healthcare experience

Knowledge of Medical Terminology

Desired Qualifications

Previous gastroenterology experience preferred

Completion of a Medical Assistant program preferred

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