Office Assistant

We are a growing home care company located in downtown Honolulu. We are looking for a reliable, positive, compassionate professional to join our office staff.

This position will play an integral part in all aspects of the office. You will be involved in administrative support, clinical oversight, and scheduling. We are willing to train!

At least 1 year experience in an office environment is recommended. Must have experience using Google Docs and Microsoft Office.

We are looking to fill two time slots. One is Monday to Friday 8 : 30am to 5 : 30pm. The other is from 10 : 30am to 7 : 30pm or 11am to 8pm Mondays to Fridays with some work on the weekends.

Position Responsibilities :

• Answer telephone calls, assisting clients, prospects, applicants and employees or taking messages as appropriate.
• Communicate by telephone, email and / or mail, with clients, employees and third parties.
• Data entry of patient and employee / payroll information.
• Creation, maintenance and closing of client and employee files.
• Employee and client file audits.
• Follow-up with appropriate parties to obtain missing credentials or other documents to ensure compliance.
• Copy, scan, and upload records, policies and other pertinent documents and distribute copies as directed.
• Process incoming / outgoing mail and faxes as needed.
• Typing, filing, data entry and transcription.
• Incident tracking & report compilation.
• Care note tracking and follow-up with direct care staff, reporting issues to management.
• Preparation of client and employee presentation documents or other materials.
• Document policies, procedures and processes.
• Ensure education and compliance of all HIPAA regulations and requirements.
• Ensure file maintenance and security standards are consistently practiced and enforced to protect employee and client records.
• Other duties as assigned.

Benefits Include :

About Hawaii Senior Care :

We are a home care agency located in downtown Honolulu . Our kind, professional caregivers help our clients with activities of daily living such as feeding, transferring, bathing, and more. All of our caregivers are compassionate, trained, and ready to help

We serve the whole island of Oahu.