Overview
The Golf Shop Manager will offer friendly and expedient service to the propertys members & guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.
Experience Required
- Must have a friendly and positive personality.\n- Must have strong communication and interpersonal skills.\n- Must have basic computer skills.\n- Must be dependable and have a strong work ethic.\n- Knowledge about the game of golf preferred.
Essential Responsibilities
Receives shipments, prepares merchandise, and receives merchandise into inventory through the POS system.\n- Presents merchandise in attractive displays, changes / updates display on a regular basis. Ensures a fresh look is maintained in the shop.\n- Extracts EOM reporting from POS / Inventory system.\n- Populates Open to Buy plan with EOM information for Sales, COS and Inventory levels.\n- Processes receiving documents for accounts payable.\n- Leads / Assists in monthly / quarterly inventory in retail shops.\n- Maintains receiving log to cross-check with general ledger monthly.\n- Maintains sufficient stock levels and assists in ordering merchandise for retail shop. Places special orders for members and guests.\n- Ensures stockrooms are kept organized so that items are easy to locate.\n- Sells and maintains retail shop merchandise while providing guest service.\n- Performs opening and closing procedures for the shop or store.\n- Responsible for accountability of all sales and money transactions made.\n- Collects applicable fees from patrons as they arrive.\n- Makes reservations (tee-times, classes, etc.) and assists customers on the phone.\n- Assists with general cleaning of the shop or store.\n- May work with guest services and player assistants to facilitate orderly start and play on the golf course.\n- Assists in scheduling and training of shop staff.\n- Processes return authorizations.\n- Incorporates safe work practices in job performance.\n- Regular and reliable attendance.\n- Performs other duties as required.