Onsite
Montgomery, AL
Pay Range - $55-$60 / hr on W2
Required Skills
- Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).
- Knowledge of ServiceNow ITSM modules : Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.
- bility to troubleshoot, analyze, and resolve ServiceNow platform issues
- Strong understanding of ITIL practices. ITIL 4 Foundation or Higher
- 3-5+ years of ServiceNow development experience in ITSM environments.
- Hands-on experience implementing workflows and integrations in ServiceNow.
- Experience participating in testing, code reviews, and deployment activities.
Education :
Bachelor's degree in computer science, Information Technology, or related field or 10+ years equivalent work experience may be considered in lieu of a degree.
Certification :
ll the certifications below are required ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) - ITSM ServiceNow Certified Application Developer (CAD)Preferred Skills :
Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.Knowledge of government IT projects or large-scale enterprise environments.Strong documentation skills (workflows, configuration, solution design).Prior experience with Agile Methodology.Prior experience supporting state or federal government IT modernization projectsExperience with ServiceNow development, upgrades and maintaining customizations.Experience working with cross-functional project teams, product owners, module contractors, IT leads.PMI Agile Certified Practitioner (PMI-ACP) ServiceNow Certified Technical Architect (CTA) ITIL 4 Foundation Certified Professional Scrum Master (PSM)