Payrate : $ - $
Summary :
The ideal candidate will be responsible for creating clear, concise, and comprehensive technical documentation that enhances the user’s experience and facilitates the understanding of our products and services. You’re a problem solver with excellent people’s skills who’ll write easy-to-understand guides for developers, designers, and customers. You’re a great match if you are an excellent communicator and team member.
Responsibilities :
- Administer and manage libraries, and workflows to support organizational needs.
- Collaborate with IT teams and end-users to gather information and translate technical details into clear, concise documentation.
- Ensure that all documentation is up-to-date, consistent, and aligned with company standards.
- Develop and maintain a wide range of technical documentation including user guides, API documentation, system requirements, and troubleshooting manuals.
- Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy and completeness of technical content.
- Translate complex technical concepts into clear, concise, and user-friendly Work closely with cross-functional teams including gathering information and review documentation.
- Continuously improving documentation processes and standards to enhance quality and efficiency.
- Manage multiple documentation projects simultaneously and adhere to project timelines.
Requirements :
Previous experience working at is required, technical writing experience previously working, preferably within the Technology, Marketing, and Products (TMP) Organization Extensive experience writing working in customer-facing product documentation, release notes and System Documentation for Privacy Software Products, writing roles with keen attention to detail.Ability to translate complex technical information into easily understandable content.Familiarity with Java and / or other languages used to create / build APIs Experience working cross-functionally with technical teams, products, and leadership BA / BS degree in computer science, technical writing, physics, mathematics, chemistry, or equivalent experience preferred associates at minimum.years of experience in writing, technical documentation, and developer outreach for a developer audience.years’ experience with a programming language, such as Java, Python, or other Objective Oriented programming languages, etc. Experience writing, proofreading, and editing technical documentation as well as.The ability to produce and organize content with a clear flow.Experience with authoring tools such as XML, HTML, Markdown, Adobe Photoshop, and Illustrator. Experience programming, using the command line, trying out user interfaces, and working with prototype software or hardware in test environments.Strong collaboration skills to partner with engineering stakeholders and customers to identify key customer scenarios and questions to prioritize content Proven ability to write across a spectrum of content types from deeply technical docs and scenarios to blogs and presentations Superb English writing and editing skillsAbility to learn new technologies quickly Great people and communication skills Focus on quality and detailsStrong team player Customer advocate Experience with communications and marketingSkills :
Experience working concurrently, meeting multiple, tight deadlines.Experience developing training materials (slides, handouts, instructor notes) for a developer audienceExperience working with infrastructure services on a large scale, distributed systems type environmentExperience working in an Agile development environment is a plus.