Program Manager, Migrations

Posting Type

Hybrid / Remote

Job Overview

Relativity's Account Services team within the Relativity Success team, ensures each customer or partner account for Relativity's business has a group of dedicated individuals to manage the account and reduce friction, assist with growth and enable transformation. The team partners across Sales, Customer Success, Product Management, Engineering, and partner organizations to enable seamless data migrations from diverse sources into RelativityOne, amongst other adoption goals. Our mission is to ensure efficient, secure, and successful customer transitions to the RelativityOne platform - accelerating adoption, reducing risk, and maximizing value realization for clients and partners.

This role sits at the intersection of program management, technical coordination, and customer engagement, supporting large?scale technology transformations across our customer base.

Role Overview

The Program Manager, Migrations will lead and coordinate complex migration initiatives involving multiple internal and external stakeholders. This role requires strong program management expertise and a proven ability to orchestrate large?scale data migrations from legacy and competitive systems to modern SaaS, Cloud, and AI platforms.

Youll collaborate closely with Technical Account Managers, Engineering, and Product teams, as well as external partners and customers, to manage the planning, execution, and reporting of migration programs. This position demands both strategic oversight and hands?on leadership to drive execution through influence.

The role reports to the VP, Account Services and can be based in Chicago or remote within the U.S.

Core Responsibilities

• Lead Complex Migration Programs : Manage end?to?end coordination of multi?phase, high?impact data migration programs from a variety of environments - including Relativity Server, competitor SaaS platforms, and on?premise or legacy legal data systems.
• Program Governance & Stakeholder Alignment : Establish and maintain program governance, timelines, and deliverables, ensuring alignment across internal teams, customers, and partners.
• Strategic Planning & Reporting : Develop, maintain, and communicate detailed program plans, risk registers, and progress reports tailored for technical, business, and executive audiences.
• Cross?Functional Collaboration : Partner with Engineering, Product Management, Customer Success, and external vendors to resolve blockers, assess risks, and ensure data integrity throughout migration cycles.
• Executional Leadership : Lead through influence - driving accountability, surfacing challenges, and ensuring deliverables are met through proactive engagement and coordination.
• Continuous Improvement : Contribute to the evolution of Relativity's migration frameworks, playbooks, and tools, leveraging lessons learned to improve efficiency, repeatability, and customer experience.
• Customer & Partner Engagement : Serve as a primary point of contact for program?level migration activities, ensuring stakeholders are informed, supported, and confident throughout the migration journey.

Required Qualifications

Preferred Qualifications

Personal Qualities

Compensation & Benefits

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long?term incentives.

The expected salary range for this role is $115,000 $173,000. The final offered salary will be based on several factors, including but not limited to the candidates depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Suggested Skills

Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management

#J-18808-Ljbffr