Helpdesk Data anlayst (Onsite only)
6months
Indianapolis IN
Data Analyst provides technical and customer support for immunization information systems (IIS) focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers public health staff and end-users in resolving data discrepancies and system-related issues.
Essential Duties / Responsibilities :
- Respond to inquiries from healthcare providers public health agencies and internal users regarding immunization records and system functionality.
- Investigate and resolve duplicate patient records and bad merges in the immunization registry.
- Use data tools and matching algorithms to identify and correct data integrity issues.
- Escalate complex data issues to technical teams or data stewards as needed.
- Document all support interactions in the ticketing system and maintain accurate logs.
- Provide guidance to users on best practices for data entry and record management.
- Collaborate with IT and data quality teams to improve deduplication processes and system performance.
- Collaborate with internal and external teams and assist on improving Data Quality metrics.
- Assist in testing system updates and enhancements.
- Generate reports on data quality trends and help develop training materials.
Key Skills
Data Analytics,Microsoft Access,SQL,Power BI,R,Data Visualization,Tableau,Data Management,Data Mining,SAS,Data Analysis Skills,Analytics
Employment Type : Full Time
Experience : years
Vacancy : 1