IVR DeveloperVirtualVocations • Houston, Texas, United States
IVR Developer
VirtualVocations • Houston, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a DC Engineer Specialist.
Key Responsibilities
Create, update, and modify IVR call flows, scripts, and applications using NICE Studio
Integrate the IVR system with backend databases, CRMs, web services, and third-party APIs
Conduct testing, support deployment processes, and troubleshoot IVR applications
Required Qualifications
3-10 years of experience in IVR development, particularly with the NICE CXone platform
Strong proficiency in NICE Studio scripting and experience with JavaScript, C#, or Java
Knowledge of telecommunication protocols (VoIP, SIP) and CTI integration
Familiarity with cloud platforms like AWS or Azure and CI / CD pipelines is a plus
A bachelor's degree in computer science, engineering, or a related field is often required
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