IT Digital Applications Manager

Job Title :                    IT Digital Applications Manager

Department :            Information Technology

Reports To :                Director of IT / Chief Information Officer

Status :                        Full-Time, Exempt

Date :                           10 / 2025

Broad Responsibilities : Lead the strategy, development, implementation, and maintenance of the organization's digital applications portfolio. Oversee the management of web platforms, mobile applications, content management systems, and other digital solutions that support business operations and customer engagement. Direct a team of developers, analysts, and support specialists to ensure digital applications meet business requirements, performance standards, and security requirements while delivering exceptional user experiences.

Main Duties & Responsibilities :

• Lead and manage the digital applications team including developers, specialists, and analysts
• Develop and execute strategic roadmap for digital applications aligned with business objectives
• Oversee the design, development, implementation, and maintenance of web applications, mobile apps, and digital platforms
• Manage content management systems (CMS), customer portals, e-commerce platforms, and other digital solutions
• Collaborate with business stakeholders to gather requirements, prioritize projects, and deliver solutions
• Establish and monitor KPIs for application performance, availability, and user satisfaction
• Manage application lifecycle including planning, development, testing, deployment, and retirement
• Ensure digital applications comply with security standards, data privacy regulations, and accessibility requirements
• Oversee vendor relationships for third-party digital platforms, licenses, and professional services
• Develop and manage departmental budget for digital applications and related technologies
• Implement DevOps practices and continuous integration / continuous deployment (CI / CD) pipelines
• Lead incident response and problem resolution for critical application issues
• Drive digital innovation initiatives and evaluate emerging technologies for potential adoption
• Establish and enforce development standards, coding practices, and documentation requirements
• Conduct performance reviews, provide mentorship, and support professional development of team members
• Partner with cybersecurity team to ensure application security and vulnerability management
• Coordinate with infrastructure teams on hosting, cloud services, and integration requirements
• Present project updates, business cases, and technical recommendations to senior leadership

Skills and Qualifications :

Physical Demands :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit for extended periods of time. This position is performed within an office environment whose duties are primarily performed behind a desk. Employees in this position frequently operate a computer, read and write, file and interact with others in person, over the phone, and via other devices. They move about within the office to access file cabinets, documents, office machinery, and other equipment. They may also have to do some light lifting of supplies and materials from time to time. Occasionally move objects weighing up to 20 lbs., and sometimes, but rarely, up to 50 lbs.

EEOC Statement :

We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.

Benefits :

We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options. Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match. Plus, enjoy access to discount programs for travel and entertainment and a location meal program. In addition, this position is bonus eligible.