Program Director

Job Summary

The Program Director is responsible for overseeing the planning coordination and execution of all programs offered at The Little Gym of Flower Mound location. This role ensures the delivery of high-quality developmentally appropriate classes and activities while maintaining alignment with The Little Gym brand standards. The Program Director manages program staff supports enrollment growth and ensures a positive customer experience for all members and families. The Flower Mound location is a corporate flagship store; the Program Director works closely with the Corporate Training team on curriculum development and franchise training.

Key Performance Elements / Essential Functions :

Program Operations

Manage daily operations of all programs including Parent / Child Pre-K Gymnastics Grade School Gymnastics and special programs such as camps parties and events.

Ensure all classes are delivered according to The Little Gym curriculum safety requirements and quality standards.

Oversee program schedules rosters and staffing levels to maximize enrollment and retention.

Monitor program performance and implement improvements to increase participation and satisfaction.

Oversee curriculum and equipment testing and provide feedback to the Corporate Team.

Partner with the Corporate Training Team to train new franchisees.

Staff Leadership

Recruit hire train and supervise instructors.

Conduct regular evaluations provide coaching and facilitate ongoing professional development.

Lead staff meetings and maintain a collaborative supportive work environment.

Customer Engagement

Serve as the primary point of contact for families regarding program offerings enrollment and feedback.

Respond promptly and professionally to customer inquiries and concerns.

Build strong member relationships to drive retention and referral growth.

Business Development

Partner with the Gym Director to achieve enrollment and revenue goals.

Support marketing social media and outreach initiatives to promote programs within the community.

Track and analyze enrollment trends and provide recommendations for program adjustments.

Qualifications

Bachelors degree in Education Recreation Child Development Business or a related field preferred.

Minimum of 35 years of experience in program management child development education or recreation.

Prior supervisory or leadership experience .

Required Experience :

Director

Key Skills

Nurse Management,Program Management,Employee Evaluation,Management Experience,Teaching,Curriculum Development,Administrative Experience,Budgeting,Leadership Experience,Program Development,Supervising Experience,Addiction Counseling

Employment Type : Full Time

Experience : years

Vacancy : 1