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Practice Manager
Practice ManagerEPIC Health System LLC • Chicago, IL, US
Practice Manager

Practice Manager

EPIC Health System LLC • Chicago, IL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Job Title : Healthcare Practice Manager

Location : Chicago, IL

Job type : In-Person

We’re looking for a motivated and skilled Healthcare Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.

What You’ll Do :

Staff Leadership & Development

  • Recruit, train, and retain top clinical and administrative talent.
  • Conduct performance reviews, identify growth opportunities, and implement development plans.
  • Foster a culture of collaboration, continuous improvement, and excellence.

Operational Excellence

  • Oversee daily clinic operations, ensuring efficient workflows and timely patient care.
  • Manage staff schedules and clinic attendance to ensure optimal coverage.
  • Ensure compliance with healthcare regulations, standards, and policies.

    • Exceptional Patient Experience

  • Address patient concerns with respect, urgency, and a focus on delivering an excellent experience.
  • Advocate for patients to ensure their journey meets the highest standards of care.

    • Facility & Resource Management

  • Maintain inventory levels and ensure medical equipment is functioning properly.
  • Ensure the clinic environment is clean, safe, and conducive to quality care.

    • Financial Oversight

  • Analyze operational performance and identify areas for improvement.
  • Manage clinic financial operations, including intake, banking, and cost control.
  • Drive accountability for achieving financial and operational goals.

    • Growth & Business Development

  • Support clinic growth initiatives through capacity planning and schedule optimization.
  • Build strong relationships with vendors and external partners to enhance operations.

    • Compliance & Safety

  • Uphold adherence to all healthcare laws, regulations, and safety protocols.
  • Implement strategies to maintain a safe and effective environment for staff and patients.

    • What You Bring to the Role :

    Required Qualifications :

  • Education & Credentials

    • Bachelor’s degree in Healthcare Administration, Business Management, Nursing, or a related field required; Master’s degree preferred.

  • Current knowledge of healthcare regulations, compliance standards, and safety protocols.
  • Experience

    • 3–5+ years of progressive leadership experience in a healthcare, clinical operations, or medical practice setting.

  • Proven track record in staff management, including recruiting, training, performance evaluation, and retention.
  • Experience overseeing daily clinic operations, patient flow, and scheduling .
  • Strong background in financial oversight —budgeting, cost control, and revenue management.
  • Demonstrated success in driving operational improvements and supporting growth initiatives.
  • Skills & Competencies

    • Strong leadership and team development skills with the ability to foster collaboration and accountability.

  • Excellent problem-solving, decision-making, and organizational skills.
  • Ability to handle patient concerns with empathy, urgency, and professionalism.
  • Proficiency in healthcare software systems (Athena is a big plus) and Microsoft Office Suite.
  • Strong communication and interpersonal skills for working effectively with staff, patients, and external partners.
  • Knowledge of facility management, resource allocation, and vendor relations.
  • Personal Attributes

    • Results-oriented with a focus on operational excellence and patient satisfaction.

  • Adaptable and resilient, able to thrive in a fast-paced clinical environment.
  • High ethical standards and commitment to compliance and patient safety.

    • Why Join EPIC Health?

    What We Offer

  • Competitive Salary : Recognizing your expertise and leadership.
  • Comprehensive Benefits : Health, dental, vision, 401K, and more to support your well-being.
  • Growth Opportunities : Clear pathways for advancement, leadership development programs, and the chance to expand your role as our organization grows.
  • Professional Development : Access to training, certifications, and ongoing learning to sharpen your skills.
  • Collaborative Culture : Be part of a team that thrives on innovation, accountability, and delivering exceptional patient care.

    • Ready to Lead Healthcare Excellence?

    If you’re ready to take the next step in your career and help shape the future of patient-centered care, we’d love to meet you.

    Apply today and join a team that’s making a difference in every community we serve.

    Visit www.epichs.org to learn more about us.

  • Background checks are required for this role.
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    Practice Manager • Chicago, IL, US

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