Quotations Coordinator

Quotations Coordinator

The Quotations Coordinator provides project management skills for managing the assigned projects of the Quotations area. Maintains the schedule of jobs being bid, an accurate database on current projects, and ensures required specifications are met for all jobs in progress. Follows up on quotations to clarify product specifications, resolve outstanding issues, ensure the completion of the quotation process for each assigned project. Assists in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services. Resolve customer billing problems as needed.

Responsibilities

Essential Functions:

• Works closely with Border States' quotations specialists to project manage quotations.
• Works with vendors and internal personnel to complete job specific returns and return material authorizations (RMA's).
• Maintains the schedule of jobs being bid, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.
• Follows up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines.
• Completes the quotation process for each assigned project.
• Maintains accurate tracking reports and material handling on all stored in-house projects and maintain Border States' Virtual Warehouse website where applicable.
• Obtains orders and provides sales support for the outside sales force functions including, but not limited to, order entry, expediting, pricing, follow-up, and other value-added services as required.
• Provides consistent and responsive quality service to our customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides assistance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services.
• Coordinates with the Quotations staff and Customer Financial Services staff to resolve customer billing problems resulting from errors in the quotations process, pricing, shipping, delivery, or other customer service/credit areas.
• Obtains, organizes, completes, and submits all required documentation for submittals, RFI's, change orders, Operation and Maintenance Manuals (O&M's), and other items related to project closeout.

Non-Essential Functions:

• May place orders and hold orders on secured projects, prepare submittal drawings, and release hold orders after submittal approval.
• May provide operating and maintenance manuals to customers.
• May assist with negotiating with lighting vendors for best pricing and best delivery of products to customers and/or jobsites.
• Attends sales meetings and training programs, as required. May assist with sales meetings and trade shows, as needed.

Qualifications

• Minimum of a business or trade degree preferred or the equivalent in work experience.
• Minimum of 2 years of prior customer service, quotation, or sales experience with strong knowledge of lighting, electrical products and systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Ability to read, write and speak in English preferred.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email, and SAP software.

Skills and Abilities

• Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• Technical ability to read blueprints.
• Excellent interpersonal, written, and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day: Occasionally 0 33% Frequently 34 66% Continuously: 67 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.