Talent.com
Part Time Member Service & Sales (Teller)
Part Time Member Service & Sales (Teller)Mountain America Credit Union • American Fork, UT, United States
Part Time Member Service & Sales (Teller)

Part Time Member Service & Sales (Teller)

Mountain America Credit Union • American Fork, UT, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America.

Job Description

LOCATION

893 W State Road

America Fork, UT 84003

SCHEDULE

Part Time; Monday - Friday 12 : 40pm - 6 : 15pm

Saturdays 8 : 40am - 2 : 15pm

  • Day off during the week when a Saturday is worked

TRAINING

We offer paid training for one week, full-time from 9 : 00 AM - 6 : 00 PM to set you up for success in your role.

At Mountain America, we are committed to taking care of all our employees.

  • Starting competitive pay of $17.00 per hour and can increase depending on experience, plus incentives
  • Performance reviews with opportunities to increase compensation
  • Excellent medical and dental benefits with minimal employee contribution (full time employees)
  • Paid time off, volunteer time off, and paid holidays
  • Matching 401K
  • Tuition assistance
  • Professional development
  • And more!

    • To be effective, an individual must be able to perform each job duty successfully.

    Member Focus

  • Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member's needs and accomplish the credit union objectives.
  • Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach
  • Consistent focus on increasing member satisfaction and account retention
  • Expected to meet sales and service goals
  • Uses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services
  • Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Follows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach

    • Branch Operations

  • Maintains cash drawer
  • Initiates wire transfers, cashiers checks, and cash advances
  • Creates VISA cards
  • Opens and processes IRA transactions, certificates of deposit, and redeem savings bonds
  • Uses judgement to place appropriate check holds and issue fee reversals
  • Assist fraud victims by processing fraud disputes
  • Accurately and efficiently processes transactions in accordance with established policies and procedures
  • Assists in the opening and closing procedures of the branch
  • Responsible for Branch Security which includes vault combinations, security codes, and member information.

    • Other Responsibilities

  • Represents the credit union in a professional manner, both in dress and in actions
  • Keeps work area neat and clean
  • Responds to email / voicemail / missed calls / other communication in a timely manner
  • Actively participates and completes product knowledge courses
  • Travel may be required
  • Complies with all regulations as required by law
  • Performs other duties as assigned

    • KNOWLEDGE, SKILLS, and ABILITIES

    The requirements listed are representative of the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Experience

    At least six months of customer service experience.

    Industry experience preferred.

    Education

    High school diploma or equivalent

    Licenses, Certificates, Registrations, Trainings

  • A valid driver's license is required

    • To be completed during the first 90 days :

  • MSR onboarding through the following :

    • Branch Foundations

  • Teller Branch Checklist
  • Products & Services
  • Teller Follow-up Training

    • Computer / Office Equipment Skills

  • Proficient computer operating skills
  • Understanding of Microsoft Office Suite (Outlook, Word, Excel)

    • Managerial Responsibility

    No supervisory / managerial responsibilities

    Other Skills and Abilities

  • Thorough knowledge of credit union policies, procedures and regulations
  • Ability to identify lending opportunities and make recommendations.
  • Ability to cross-sell financial services of the credit union to create exceptional member service
  • Ability to perform financial calculations
  • Ability to communicate effectively and persuasively using written and verbal communication

    • PHYSICAL ABILITIES / WORKING CONDITIONS

    Physical Demands

  • Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
  • Ability to stand, walk, kneel and crouch occasionally

    • Vision Requirements

  • Close vision (clear vision at 20 inches or less)
  • Distance Vision (clear vision at 20 feet or more)

    • Weight Lifted or Force Exerted

    Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally

    Environmental

    There are no unusually environmental factors

    Noise Environment

    Moderate noise (business office with computers and printers, light traffic)

    #LI-IL1

    Mountain America Credit Union is an EEO / AA / ADA / Veterans employer.

    [job_alerts.create_a_job]

    Teller • American Fork, UT, United States

    [internal_linking.similar_jobs]
    Massage Therapist - Stillwell Spa at Snowpine Lodge (AAG)

    Massage Therapist - Stillwell Spa at Snowpine Lodge (AAG)

    Arch Amenities Group • Alta, UT, United States
    [job_card.full_time]
    Join us for Winter in Alta, Utah at Stillwell Spa.Located within Snowpine Lodge, Stillwell offers ski perks, shift meals, and a spa menu designed by Massage Therapists. Apply to schedule an intervie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • Snyderville, Utah, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Prepweigher

    Prepweigher

    Nestle • Springville, UT, United States
    [job_card.full_time]
    And a career that empowers you to grow.At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part Time Member Service & Sales (Teller)

    Part Time Member Service & Sales (Teller)

    Mountain America Credit Union • Payson, Utah, USA
    [job_card.full_time] +1
    Please reference the schedule and minimum qualifications listed below before applying.If you need assistance with filling out our application form or during any phase of the application interview o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Occupational Therapist (OT) - $1,125 to $1,247 per week in Holladay, UT

    Travel Occupational Therapist (OT) - $1,125 to $1,247 per week in Holladay, UT

    LRS Healthcare • Holladay, UT, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Behavior Technician - Daytime Hours

    Behavior Technician - Daytime Hours

    ABS Kids • Cottonwood Heights, Utah, US
    [job_card.full_time]
    Immediate positions available to work with children with autism spectrum disorder and their families! At ABS Kids we find our purpose in the wow moments our clients experience each day, learning n...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Spanish Fork, Utah
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Customer Relations Specialist

    Part-Time Customer Relations Specialist

    Suburban Propane • Payson, Utah, USA
    [job_card.part_time]
    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service customer retention and new customer acquisition.As a Customer Re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Certified Occupational Therapist Assistant (COTA) - $1,171 to $1,371 per week in Holladay, UT

    Travel Certified Occupational Therapist Assistant (COTA) - $1,171 to $1,371 per week in Holladay, UT

    AlliedTravelCareers • Holladay, UT, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Jackson Therapy Partners to find a qualified Certified Occupational Therapist Assistant (COTA) in Holladay, Utah, 84124!. We're hiring a Certified Occupational Th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Certified Occupational Therapy Assistant (COTA)

    Travel Certified Occupational Therapy Assistant (COTA)

    Core Medical Group • Holladay, UT, US
    [job_card.permanent] +1
    Core Medical Group is seeking a travel Skilled Nursing Facility (SNF) Certified Occupational Therapy Assistant for a travel job in Holladay, Utah. Job Description & Requirements.Certified Occupa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax • Spanish Fork, Utah, US
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Please ensure you read the below overview and requirements for this employment opportunity completely. Get a $405 Certification bonus³.Work from home &...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • Cottonwood Heights, UT
    [filters.remote]
    [job_card.part_time]
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Provo, UT, US
    [job_card.full_time]
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Evening Team Member

    Evening Team Member

    Swig Cedar Hills • Pleasant Grove, UT, US
    [job_card.full_time]
    At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience.You’ll wear many hats, but your top priority is creating happy moments in every cup.Whether yo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Earn up to $25 per survey Online Survey Taker - Work your own hours (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker - Work your own hours (Hiring Immediately)

    Earn Haus • Cottonwood Heights, Utah, US
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Honeycomb Grill Server

    Honeycomb Grill Server

    Solitude Mountain Resort • Solitude, UT, US
    [job_card.full_time]
    Please note, this position is located at Solitude Mountain Resort in Solitude, UT.Are you looking for an opportunity to become a valued team member in our restaurant with a breathtaking view of our...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance Buzz • Santaquin, Utah, US
    [job_card.part_time] +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member - Greeter

    Team Member - Greeter

    Buffalo Wild Wings • Orem, UT, US
    [job_card.part_time]
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...[show_more]
    [last_updated.last_updated_30] • [promoted]