Field Chief Security Officer

Field Chief Security Officer

Glean is seeking a Field CSO to serve as Glean's executive, customer-facing security leader for prospects and customers. You will build trust with CISOs, CIOs, Chief Risk / Privacy Officers, and security architects by translating Glean's security and AI governance model into their business, regulatory, and technical context. You'll advise on secure deployments, accelerate security reviews (DPIAs / PIAs, vendor assessments), help remove risk blockers in complex deals, and become the voice of the field back to Product, Security, Legal, and GTM. This role is not our corporate CISO. It is an external-facing, executive advisor role aimed at helping customers successfully operationalize Glean securely and at scale.

You will :

• Act as the primary executive security advisor for named strategic accounts, partnering with Sales, SE, and CS to shape security strategy, deployment patterns, and program design for Glean's Work AI platform.
• Lead and expedite security due diligence : DPIAs / PIAs, vendor risk assessments, data flow documentation, LLM-related risk mitigations, and control mapping to frameworks (e.g., SOC 2, ISO 27001, HIPAA, GDPR, FedRAMP-adjacent asks, TX-RAMP).
• Build compelling risk narratives and decision memos for C-suite and Boards that connect security, privacy, and compliance outcomes to measurable business value and adoption.
• Serve as an executive "title match" in late-stage cycles; join roadmap and architecture reviews to clear risk blockers and accelerate time-to-value.
• Security strategy, enablement, and thought leadership
• Publish and present Glean's AI security and governance point of view (talks, webinars, whitepapers, playbooks), with pragmatic guidance on topics like single-tenant SaaS, customer-hosted deployments, data residency, encryption and key management, permissions mirroring, and agent guardrails.
• Develop reusable artifacts for the field : RFP / RFI security templates, reference architectures, policy / control mappings, DPIA / PIA kits, incident communications templates, SIEM export and audit logging guides.
• Partner with Glean Product, Security / Privacy, and Legal on "voice of customer" for features and policies (e.g., residency, SIEM / audit integrations, data lifecycle, model controls, red-teaming, prompt-injection defenses, allow / deny model policies).
• Co-design adoption and governance programs with customer security, IT, data, and privacy teams, including role-based access, retention, redaction, secrets and PII controls, and ongoing audit practices.
• Advise on AI governance operating models : risk tiering for use cases, human-in-the-loop controls, evaluation gates, and production guardrails for agents and workflows.
• Establish success metrics tied to security and business value (e.g., security review cycle time, audit coverage, sensitive data exposure reduction, adoption growth in high-risk teams).
• Partner tightly with Sales Engineering, Customer Success, and Support to create repeatable guidance for regulated and complex environments.
• Inform roadmap priorities with field-validated requirements for security posture (e.g., model hub control, connector scopes, data egress minimization, RBAC / ABAC, audit exports).

About you :

Location : This role is remote. Preferred locations in Palo Alto, San Francisco, Nashville, or New York City.

Compensation & Benefits : The standard base salary range for this position is $260,000.00 - $320,000.00 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.