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Front Desk Representative - Family Practice
Front Desk Representative - Family PracticeLifepoint Health • Las Cruces, NM, US
Front Desk Representative - Family Practice

Front Desk Representative - Family Practice

Lifepoint Health • Las Cruces, NM, US
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Front Desk Representative

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Desk Representative, joining our team, you're embracing a vital mission dedicated to making communities healthier.

How you'll contribute :

A Front Desk Representative within the Family Practice department, who excels in this role :

  • Assumes responsibility for the efficient, productive, and professional operation of the front office. Duties include checking in, co-pay collection, and appointment call reminders.
  • Manages telephone and patient reception, scheduling of patients, collecting patient demographic and insurance information.
  • Maintaining non-clinical supplies and receiving / documenting patient payments.
  • Comfortable working with 30-45 patients throughout the day.

Schedule : This position is a full-time, benefited position. Working hours are day shift general business hours, 40 hours per week.

What we're looking for :

  • High school diploma or equivalent required.
  • One year experience working in a medical / business office setting with strong customer service.
  • Knowledge of insurance rules and regulations, especially Medicare & Medicaid.
  • Experience working with medical terminology, electronic medical records, and scheduling systems.
  • Bilingual (English / Spanish) strongly preferred.

    • Why join us :

  • Comprehensive Benefits : Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
  • Financial & Career Growth : Higher education and certification tuition assistance, loan assistance, 401(k) retirement package, and company match.
  • Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
  • Professional Development : Ongoing learning and career advancement opportunities.

    • More about Memorial Medical Center :

    Memorial Medical Center is a 199 bed acute medical / surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier. From your first day to your next career milestoneyour experience matters.

    Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

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    Front Desk Representative • Las Cruces, NM, US

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