Sales Coordinator

Description

Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL℠ by applying to the Sales Administrator position at our Riverside, CA location.

SUMMARY

Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.

ESSENTIAL DUTIES AND RESPONSIBLITIES

Greets, welcomes, and directs all visitors and employees

Maintains welcoming environment by keeping reception area clean, maintaining security.

Directs all phone calls to the appropriate person and answers questions

Serves as customer contact for Order Management

Builds and maintains customer relationship

Initiates production cycle by receiving and entering orders for production

Reviews pricing & product for accuracy

Works with the sales manager to meet or exceed company metrics

Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator

Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery

Serves as customer contact for all Quote management

Enters quotes with pricing guidelines

Faxes or emails quotes to customers and sales reps , follow up on current quotes

Tracks and follows up on quotes

Establish a means of regular contact with customers and record market information

Establishes regular calling patterns to customer base & logs significant discussions in CRM

Communicates pertinent information to account reps, territory managers and plant management

OTHER RESPONSIBILITIES

Attends morning shipping update meeting

Dispatches literature requests

Resolves sales adjustments (credits)m coordinates returns / pick ups, logs necessary incident utilizing CRMs

Maintains and updates Customer contact information

Attends regularly scheduled sales training meetings

Assists other reps with duties when needed

Limited travel to assigned territory

Requirements

QUALIFICATIONS Strong communication, customer service, and organizational skills Detail orientated Able to work in a team environment Excellent Microsoft Office Skills Strong interest in continuous improvement Ability to work with offsite locations to resolve problems Strong work ethic EDUCATION AND / OR EXPERIENCE 2+ years experience selling in a mfg environment The military equivalent will be recognized in lieu of education and / or experience. REASONING ABILITY Ability to analyze complex issues. WORK ENVIRONMENT Office CLARKDIETRICH BENEFITS INCLUDE Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance) 401(k) with company match Annual Incentive Paid Time Off Tuition Reimbursement Professional Certification Reimbursement Program Community Service Day

Starting Pay

$22.15 - $33.50 an hour