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V104- Intake and Appointment Coordinator
V104- Intake and Appointment CoordinatorDuck • New Orleans, LA, US
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V104- Intake and Appointment Coordinator

V104- Intake and Appointment Coordinator

Duck • New Orleans, LA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Intake And Appointment Coordinator

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description : Join Job Duck as an Intake and Appointment Coordinator supporting a law firm specializing in residential construction defect cases.

This remote role offers the opportunity to be the first point of contact for homeowners seeking legal guidance, making a meaningful impact in their journey toward resolution.

You'll manage initial calls, vet potential clients, and schedule appointments, helping streamline operations for a solo practitioner focused on business growth.

The ideal candidate is responsive, efficient, and treats every caller with empathy and professionalism, someone who understands the importance of listening and can confidently assess fit based on clear screening criteria. If you thrive in a detail-oriented, client-facing role and enjoy working independently, this position is a great fit.

  • Salary Range : 1150 USD to 1220 USD

Responsibilities include, but are not limited to :

  • Use DialPad to handle calls across two lines (leads and existing clients)
  • Collaborate with the attorney and paralegal to ensure smooth onboarding of new clients
  • Communicate effectively with clients, treating each interaction with care and professionalism
  • Provide consistent and reliable client experience
  • Answer and screen initial phone calls from potential clients
  • Vet callers based on firm's intake criteria
  • Manage intake process and maintain accurate records in Lawmatics
  • Schedule appointments for consultations

    • Requirements : Software required : Lawmatics (CRM) DialPad (VOIP)

    Work Shift : 8 : 00 AM - 5 : 00 PM [MST][MDT] (United States of America)

    Languages : English, Spanish

    Ready to dive in? Apply now and make sure to follow all the instructions!

    Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

    Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

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