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Receptionist
ReceptionistMONEYPENNY US GROUP • Coral Gables, FL, United States
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Receptionist

Receptionist

MONEYPENNY US GROUP • Coral Gables, FL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Details

Job Location

Coral Gables, Florida - Coral Gables, FL

Position Type

Full-Time / Part-Time

Education Level

High School

Travel Percentage

None

Job Shift

Any

Job Category

Telecommunications

Description

The role :

In your role as a Moneypenny Receptionist, you'll get comprehensive training that will prepare you with the vital skills to be a key player in the Moneypenny team. You'll serve as a representative for Moneypenny and a wide array of our clients, leveraging your top-notch customer service skills and ability to build relationships to create a positive experience for their customers.

Key responsibilities :

  • Swiftly and effectively handling incoming phone calls and relaying messages to clients and their customers, ensuring they never miss a call.
  • Carefully entering the client's information into our system with accuracy.
  • Awesome attitude toward delivering a remarkable customer experience.
  • Proficient in data entry, detailed-oriented and open to working in a fast-paced environment.
  • Knowledgeable in Microsoft Office Suite, including Outlook and Teams.
  • Always delivering the best level of customer service to clients.

The person :

  • Efficiently and quickly handling incoming calls and relaying messages to clients, making sure every call is answered.
  • Carefully entering the caller's information into our system.
  • A top-notch approach to delivering an amazing customer experience.
  • Skilled in data entry, detail-focused and flexible with changes.
  • Excellent verbal and written communication abilities, plus the knack for juggling multiple tasks.
  • At least two (2) years of experience in customer service and / or tier II support, consistently providing outstanding service.
  • Always ensuring the highest level of customer service is upheld for clients.
  • Willing to work on holidays and weekend (you'll always have one Saturday or Sunday shift every other week).
  • Fluent in Spanish is a plus.
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    Receptionist • Coral Gables, FL, United States

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