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Benefits Specialist
Benefits SpecialistSouthwest Network • Phoenix, AZ, US
Benefits Specialist

Benefits Specialist

Southwest Network • Phoenix, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

As a Benefits Specialist, you will help our members navigate the confusing world of benefits and insurance. In this fast-paced position, you will assist individuals in applying for Medicaid, Medicare, Social Security entitlements, as well as other benefits and insurance coverage. You will help them obtain financial information, and educate them and their families—as well as fellow team members—regarding benefit issues.

Requires effective interpersonal, written and verbal communication skills. Ability to follow direction, use of sound judgment and excellent time management skills are essential. Must maintain good member relationships, and be able to identify priorities and stay organized. Preferred typing skills of 25 to 30 WPM.

A complete job description is available upon request.

REQUIREMENTS

Education, Certification, and Experience Requirements

  • High school diploma or equivalency certificate required; associates degree preferred.
  • Experience with state and federally funded benefits preferred.
  • Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
  • Must maintain a valid Arizona driver's license and car insurance
  • Must be at least 21 years of age.

Knowledge, Ability, and Skills

  • Knowledge of community based behavioral health services preferred, as is knowledge of the Maricopa County behavioral health system.
  • An understanding of community resources, eligibility and entitlement funding sources preferred.
  • Must have the ability to maintain excellent member and family relationships and provide excellent customer service
  • Requires effective written, verbal and interpersonal communication skills
  • Ability to stay organized and have critical thinking, time management and problem solving skills are a must
  • Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
  • Ability to type 25 to 40 WPM is preferred
  • Must be proficient in Microsoft Office software
  • Must be able to utilize the internet and various web browsers
  • COMPENSATION and BENEFITS

  • This position is offered at a fair, competitive salary.
  • Medical, Dental, and Vision insurance
  • Health Savings and Flex Spending account options
  • Paid sick, vacation and holiday time (10 paid holidays per year!)
  • Tuition reimbursement
  • Virta prediabetes reversal program
  • Retirement plan (403b) with company match
  • Disability insurance
  • Basic life insurance with the option to purchase supplemental insurance
  • Employee Assistance Program
  • Employee Discounts
  • Bilingual Stipend
  • When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

    Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

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