Administrative Associate

Administrative Representative

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary : May perform duties of an administrative representative but with greater autonomy and discretion. Work involves a greater knowledge of office / clinic procedures and practice, independent judgment and problem-solving skills.

Responsibilities :

• Expedites non-routine purchases for departments as delegated. May maintain inventory of supply
• May train others using verbal and written communication
• Performs more complex scheduling of providers, staff, facilities, home care and / or patients (involving critical meetings or multiple medical procedures as an example). Coordinates meetings, workshops, and other events, including travel, based on predetermined needs
• Prepares and maintains basic financial records
• Prepares complex forms, reports, presentations and other documents requiring a higher level of proficiency with software. Creates, proofreads or edits correspondence and documents for internal and external circulation based on existing templates
• Procuring and filing records, researching lost or missing records, and posting information to records or ledgers in accordance with established procedures and systems. Checks records to verify accuracy and compliance with rules and procedures of appropriate system. Resolves discrepancies by contacting appropriate office to obtain information on source of discrepancy and correcting any errors
• Registering patients and completing encounter forms. Collecting patient payments and insurance information and making proper referrals to financial departments. May contact insurance companies directly to verify / determine eligibility. May also verify previous balance owed to UNCH
• Represents UNCHCS with internal and / or external entities in regards to budget, payments, collections, inventory to accomplish organizational goals
• Serves as a second level of response to customer inquiries and complaints in person, by phone and / or electronic communication. This may include working with third party providers

Other Information :

Education Requirements : High School diploma or GED

Licensure / Certification Requirements : No licensure or certification required.

Professional Experience Requirements : One (1) year of clerical or administrative experience. If Bachelor's degree, no years of experience is required If Associate's degree, no years of experience is required

Knowledge / Skills / and Abilities Requirements :

Job Details

Legal Employer : NCHEALTH Entity : Shared Services Organization Unit : FP Front End Operations Work Type : Full Time Standard Hours Per Week : 40.00 Salary Range : $17.94 - $25.25 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type : Onsite Work Schedule : Day Job Location of Job : US : NC : Chapel Hill Exempt From Overtime : Exempt : No This position is employed by NC Health (Rex Healthcare, Inc., d / b / a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and / or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.